DOI: 10.7341/20181426

Gdańsk, 6 December 2017

Małgorzata Halszka-Kurleto (Ph.D.); Difin (Polish publisher); 2016.

The book consists of an introduction, four substantive chapters, a summary, and references. In the introduction, the author outlines her research problem which is aimed at the recognition of the most effective business models for social enterprise (SE). Throughout this recognition, the author aims to identify a social enterprise model for the Polish context and believes that this aim can increase the effectiveness of social enterprises in a competitive environment. The way these aims are formulated encompasses both theoretical and practical issues, which can be considered as particularly beneficial for the field of management research.

The first chapter includes a theoretical basis for social enterprise. Here, the author overviews the existing literature (from Australian, British and American contexts) but also refers to the domestic literature on the SE subject. The very core of social enterprise is adequately framed through pointing out that this is an enterprise that mainly pursues social aims, and reinvests generated profits to achieve these social aims, which in the end does not increase shareholders’ incomes. In the next part of the book, the social enterprise construct evolution is presented, and the author uses here a system approach here, as well as providing comparative research between social and commercial enterprise (see table 5). As part of this research, the author outlines the main characteristics of a legal framework for social enterprise in British, American, Australian, Polish and European Union contexts. This is complemented by the provision of features of a social enterprise environment and SE commercialization process.

What should be acknowledged as a particularly valuable achievement in Chapter 1 is a clear formulation of definition and attributes of a theoretical social enterprise model. The essence of social enterprise is the realization of social mission and achievement of related social goals thanks to received revenues and other streams from SE activity as well as donors. In the discussed theoretical model of social enterprise, the author includes social goals, moderating variable, outcome variable, particular social enterprise attributes, structure, innovation, as well as economic goals (Figure 4).

In the next chapter, the author considers how different models: business, processual, marketing and financial support; can be applied in designing the model for a social enterprise. This model outlines how: a) SE operates in the market, b) SE designs customer and beneficiary relationships, c) SE generates surplus from business activity, and d) SE captures the value offered to customers and beneficiaries. In the model, the following components are included: key partners, key resources and key relationships with clients (and beneficiaries). The driving forces for social enterprise are individual social entrepreneur features, human resources, and innovations. Among the innovations process, product and organizational innovations deserve particular emphasis. For the purpose of her research, the author proposes eight business models: fundraising-entrepreneurial, intermediary, support, complex, philanthropy, and patented.

The theoretical research presented in chapter two is very clear. Among the weaknesses of this effort, the application of Business Model Canvas (BMC) proposed by A. Osterwalder and Y. Pigneur without any earlier critical discussion should be highlighted.

BMC is characterized by too many components. The argumentation for this view is as follows:

  • Customer segments, customer relationships, value proposition are, actually, one component of a business model that encompasses value proposition and generation for the client,
  • Income streams and cost structure refer to the mechanism of capturing the value by the enterprise, and this value is only an economic one (whereas in business other value types are also generated – emotional, technical ones)
  • Key resources and key partners are, in fact, only one business model component
  • Channel(s) for value proposition can be considered as a separate business model component.

Such aggregation of components shows that a business model is constituted by only four main elements, and some of the existing ones are too broad. This analysis also helps to conclude that the discussed business models have some flaws, as it does not include any competition-related and risk-related components. Nowadays, it is common knowledge that competition is a key activity in every enterprise. Therefore exclusion of competition in a business model should be considered as a significant flaw. It is also important, that the authors of a business model (canvas) do not recognize relations between individual components and with the environment.

The setting of a Polish social enterprise model is discussed in Chapter 3. Different social enterprise models throughout the EU are presented here. The social enterprise models from EU, the UK, and the USA are compared. Emerging differences in existing solutions are proposed together with flexicurity. The Danish ‘golden triangle’ on flexicurity is a configuration of a flexible job market, a generous social welfare system and active policies in the job market. The qualitative research results that are presented are backed up by quantitative data on social enterprise operations.

As a summary, the idea: “The end of charity: time for social enterprise” [N. Frances, 2008] is referred to. Also, the author posits that the Polish social enterprise model is represented by different local hybrid forms of social activity.

The results of empirical research are presented in the last chapter. The main task of this research was to validate the applicability of the theoretical propositions on how a business model can be used in a social enterprise description. The research objectives are put forward to meet cognitive, methodological as well as utilitarian purposes. A research social enterprise model in Poland is introduced here (Figure 10). This model includes environment, social enterprise (organizational and legal form, business model and economic activity type), effectiveness (social and economic). The Figure is accompanied by the relevant hypotheses, which leads to understanding them in a better way.

According to Polish Statistical Office data from 2014, the population in the author’s study encompassed more than 134234 enterprises, and 899 social enterprises were randomly selected from this population. In the end, the response rate equaled 79.87% meaning that 718 social enterprises participated in the research. The questionnaire designed by the author helped to gather respondents’ opinions about the research problem. Respondents were asked about legal-organizational form, business model, statutory goals, type of activity, economic and statutory activities, employment size, scope of statutory activity, and financial situation.

The results show that among social enterprises there is a diversity of economic activity, their financial condition is poor, their organization is weak, and a fundraising-entrepreneurial model is the most common one. It is also possible for a social enterprise, to implement more than one business model at a time.

The research undertaken by the author leads to the creation of a holistic social enterprise model (Figure 11). The purpose of the support and reasons for the support for subjects in need are mentioned here, which deserves particular attention from the reader. Further, a conceptual social enterprise model is presented (Figure 12) where a business model and a social enterprise body of knowledge are combined. The author’s achievements, allow the reviewer to recommend this book to other readers, as reference that adds to the understanding of business model concepts. The author justifies the employment of a business model concept in the analysis and a description of social enterprise activity.

The review was prepared by Tadeusz Falencikowski,
(Ph.D., Eng, habilitatus, associate professor)

DOI: 10.7341/20181425 JEL codes: L26, L31,Q1/

Received 8 March 2017, Revised 25 May 2017, Accepted 30 September 2017

Katarzyna Bachnik, Ph.D., Hult International Business School, 1355 Sansome Street, San Francisco, CA 94109, USA; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..
Justyna Szumniak Samolej, Ph.D., Department of Management Theory, Warsaw School of Economics, al. Niepodległości 162, 02-554 Warsaw, Poland; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Abstract

The aim of this paper is to extract and describe recent social initiatives in food consumption and distribution in Poland and indicate their characteristics related to sustainable consumption, sharing economy and collaborative consumption and to indicate the processes, mechanisms and future development options. Food is among areas that seem to adapt to those ideas more easily which means that individual consumers seem to see value in behaving in a more responsible way. In Poland, social awareness is rather limited and responsible behavior happens on a minor scale for the moment, but more international research shows the great potential of sharing economy. Food is being wasted therefore it constitutes a good ground for changing consumption habits. The paper presents four chosen social initiatives in Poland that refer to a sustainable consumption philosophy and collaborative consumption. Those mini case studies are backed by a thorough analysis of relevant literature, theme contents on websites, and results of secondary research studies dedicated to the issues discussed in the paper. Due to the qualitative character of the study, it shall be followed by more quantitative research to allow for more general insights and conclusions.

Keywords: sustainable consumption, sharing economy, collaborative economy, social initiatives, food industry.

INTRODUCTION

Food consumption is a subject linked with numerous problems and challenges of an ethical and environmental nature. It is also marked by many contrary phenomena and food philosophies. On the one hand, billions of people all over the world starve or suffer from malnutrition – about one in nine people on earth do not have enough food to lead a healthy active life (World Food Programme, 2016) – while others waste or discard uneaten food – roughly one third of the food produced in the world for human consumption every year gets lost or wasted (Food and Agriculture Organization of the United Nations, 2016). Whilst the food that is widely offered is more and more modified, processed and polluted, there are increasing numbers of people who want to consume real and worth eating food – products which are healthy, organic, coming from a well-known source and unprocessed. Whereas some choose the comfort of fast food, others hold to a slow food philosophy celebrating the process of preparing and consuming meals as well as protecting traditional and local ways of food production. Food consumption has, therefore, a cultural meaning also. As Kniazeva and Venkatesh (2007, p. 432) conclude: “food values and habits function as key cultural expressions that are central to the processes by which people establish, maintain and reinforce their (sub)cultural, ethnic, and individual identities.” Philosophies and trends connected with food consumption are constantly evolving, undergoing transformations due to other social phenomena. It seems the process is progressing in the age of net technology diffusion, particularly social media, since information reaches millions of users in real time and the distance between people has definitely lessened, allowing for cooperation on an unprecedented scale. Holt (2016) says that digital crowds are currently very efficient ‘innovators of culture’ as they can, successfully, push forward their ideas, trends or habits to other social groups.

For these reasons, the following paper bridges a literature gap by focusing on the sustainable consumption movement, sharing economy and collaborative consumption, showing interdependencies between them, and by presenting some up-to-date mechanisms in the context of food distribution and consumption in Poland. Such an approach is understudied in Poland at the moment. The aim of the paper is to extract and describe selected ventures of sustainable consumption, sharing economy and collaborative consumption in food consumption and distribution in Poland and to indicate the processes, mechanisms and future development options. The paper addresses these issues in trying to figure out:

  • What are the goals of recent social initiatives in food consumption and distribution, referring to sustainable consumption and sharing economy in Poland?
  • How are they organized and what are their ways of acting (in terms of main distinguishing features)?
  • How (in which areas) they refer to sustainable consumption and sharing economy?

The structure of the paper is as follows: firstly, the concept of sustainable consumption and sharing economy is introduced so as to build a theoretical framework for the study. It is followed by a methodology introduction of the tools and approaches selected for the research. Then four case studies are highlighted so as to give evidence for tangible mechanisms and business options for sustainable consumption, sharing economy and collaborative consumption. The analysis ends with conclusions.

LITERATURE REVIEW

Sustainable consumption

Sustainable consumption is an inseparable part of corporate social responsibility (CSR), as well as sustainable development, that may be defined as ‘harmonious development, compatible with a fragile balance of a global ecosystem and not entailing economy overexploitation of raw materials, and moreover, uncontrolled side effects in a social and economic field’ (Mróz, 2013, p. 171; Brundtland Report, 1987). Based on ‘reasonable usage of consumption of goods and an attempt to preserve a global ecosystem balance in the name of responsibility for future generations and our planets destiny’ (Mróz, 2013), its existence is conditioned by consumers who present much bigger responsibility and tremendous ecology consciousness. According to McDonald et al. (2012), these are individual consumers, not governments or enterprises, who have a key role to play in meeting the targets for reduced energy consumption, more sustainable waste management practices and lifestyles with fewer environmental consequences. The consumption undertaken by private accounts of households are as high as 30% - 40% of the economy’s environmental impact. Consumers who believe that their decisions can significantly affect environmental and social issues are more likely to behave sustainably (Antonetti & Maklan, 2014). According to Greenpeace, this type of consumer regulates their consumption needs, taking higher values into consideration (Peborgh & Odiseo Team, 2008, p. 129). They make more informed shopping decisions, trying to learn where the products come from, and how they will be disposed. They try to reduce the negative impact of their living on the environment by reducing their consumption or by discontinuing unnecessary purchases. They perceive shopping decisions as signs of their approval or protest against particular company operations. They have a sense that by showing a good example they can make other people follow their behavior.

An effective idea of sustainable consumption introduction is determined by such variables on the consumers’ side as their personality, shopping habits and the structure of needs. If we consider personality, it is about innate drives, learned motives and experience of the individual, which also translate into a person’s motivational dispositions arising from the interaction between biological drives and the social and physical environment (Evans, Jamal & Foxall, 2009, p. 201). We may be more inclined to follow green regulations just because we feel it is the right thing to do, while others would require additional arguments before they comply. Habits also stem out of the experience from the trial-and-error process. We learn to perform behaviors that produce positive outcomes and avoid those that yield negative outcomes. Segregating waste might be an easy habit to form unless there is reinforcement, such as lower monthly fees for garbage collection or membership of a green community. What is more, learning about habits would give clues not only about the sole act of purchasing but also of consuming and disposing of the remnants. The structure of needs, on the other hand, sheds more light on motivation and prioritizing process (Schiffman, Kanuk & Wisenblit, 2010, p. 107). In the modern world, most consumers seek products to simultaneously satisfy various types of needs. As a result, many brands try to deliver this value. If we consider the abundance of eco-food, it aims at satisfying hunger, building health condition and caring for the environment at the same time. As research shows, the motivations of sustainable consumption include purchasing ethical alternatives, recycling, reducing personal consumption, and saving energy (Antonetti & Maklan, 2014).

Also, the fundamental point is that growing ecology consciousness gives rise to abt. 2/3 European Union consumers who are ready to buy products marked with eco labels (the so-called ‘green products’). (Mróz, 2007). What is more, the consumers who actively take up a more ecological and balanced lifestyle, easily identify with the slogan: ‘We can really change the world by responsible and ethical consumption’ (Rok, 2009). Following the sustainable consumption track is easier due to outside factors, in relation to consumers, such as using energy-efficient and material-saving production technologies, and eliminating harmful materials in production processes. Ecology solutions tend to be at the forefront. They are heading towards usage-limiting natural environmental resources.

In conclusion, the understanding of sustainable consumption adopted in this article coincides with Sheth, Sethia and Shanthi’s (2011) proposal. According to the authors, sustainable consumption can be interpreted as ‘mindful consumption’ that is “guided and underpinned by a mindful mindset that reflects a conscious sense of caring toward self, community and nature.”

Sustainable consumption in a food area may concern a different kind of attitudes and behavior. It includes i.a., conscious food products choice taking into consideration their origin so to select organic ones coming from local suppliers, produced in an ecological way and socially responsible, and putting attention to eco labeling. It also covers package usage reduction and choosing the ones which are ecological. However, sustainable food consumption means limiting consumption too – not buying food overload and food waste prevention.

From the main subject perspective in this paper, the research results, having been commissioned by the European Union, indicate that barely three product categories and services cause up to 70% of the detrimental effects on the natural environment (while making merely half of the overall consumer spending). These three categories are food products, transport and construction (Mróz, 2013, p.174). As Voget-Kleschin (2014) claims food consumption proves some tension between individual lifestyles and societal consequences of such lifestyles, but asking individuals to behave more sustainably is unnecessary. Early research conducted among Polish consumers proves that the idea of sustainable consumption is not much known (Dąbrowska & Gutkowska, 2015). Sustainable consumption behavior can be seen on a minor scale and the behavioral intensity is differentiated by socio-demographic variables and by lifestyle qualities. However, market shortages in the 1980s taught Polish consumers the value of an exchange of goods and services with others, which might turn into a sustainable habit being part of collaborative consumption in the longer term. The US market, as a mature one, proves the potential of collaborative consumption: 19% of the total US adult population has engaged in a sharing economy transaction and of those consumers who have tried sharing economy, 72% declare that they could see themselves being a consumer in the sharing economy in the next two years (PwC, 2015).

Sharing economy and collaborative consumption

Adopting an approach that sustainable consumption aims at shaping such a demand and consumer behavior, on the one hand, to meet their demands and raise life quality, and on the other hand, at the same time, to regenerate environmental capital for future generations, grassroots initiatives appearance helps promote a responsible attitude and makes an ecology procedure possible. Concomitantly with limiting usage and wastage of materials, raw materials, energy and agriculture, one needs to acknowledge it as an enabler. On the grounds of it, one can justify the statement saying that sustainable consumption and sharing economy are strongly linked. It is especially true within the food industry. Food, money, goods, services, transportation, space are among six dimensions that absorb practices, norms and behavior typical for sharing economy easily (Morgan, 2014).

Sharing economy, also named collaborative economy, seems to gain more momentum now and as such has the power to fuel sustainable consumption or take it to the next level. It embeds a distinctive mechanism of human and physical resources sharing, in order to achieve one’s goal, but it is an access to demanded products, services or resources, instead of a traditional transfer of ownership, that defines the core of this trend. As Botsman (Collaborative Consumption, 2014) defines sharing economy: It is “an economy built on a series of networks of connected individuals and communities versus centralized institutions, transforming how we can produce, consume, finance, and learn.” Owyang compares sharing economy to honeycombs arguing that both are quite resilient structures that “efficiently enable many individuals to access, share and grow resources among a common group” (Morgan, 2014).

It seems that people no longer need to possess items to feel satisfied (Bardhi & Eckhardt, 2012). They can share spare capacity and reduce costs associated with ownership. Sharing economy can be described as a new model of production and consumption that assumes “the shared creation, production, distribution, trade and consumption of goods and services by different people and organizations” (Morgan, 2014). Sharing economy rests upon the assumption that people are willing to collaborate once they see some value from the collaboration. The transactions in the system do not take the traditional form of an exchange of product or service with money; they can take the form of access such as renting, lending, subscribing, reselling, swapping, donation.

What is more, according to Botsman and Rogers (2010) people engaged in sharing must conform to four behavioral rules and principles, which are the following:

  • trust between strangers, which is a must to close the deal and facilitate the exchange;
  • belief in the commons, which means believing that society can secure access to goods for as much of the public as possible;
  • idling capacity, as the basic observation leads to the realization that some assets might be underused, and in effect solutions to change the picture are appreciated;
  • a critical mass of followers and advocates build the socio-economic system and facilitate its functioning (Bachnik, 2016).

Also, the participants’ motivation of sharing economy is vital to make their engagement long-lasting and sustainable. There are several benefits that might encourage participants to join the sharing economy movement, such as:

  • an opportunity of using goods, services and “experiences” for prices lower than those offered by traditional firms;
  • an opportunity of using goods without a requirement to buy or own them;
  • a source of additional earnings for contractors;
  • a social dimension of a given type of consumption and production (i.e., meeting new people, companionship of others, the feeling of building a community);
  • added value – new experiences, feelings, “atmosphere” (i.e., atmosphere of a private home vs. an anonymous hotel room) (Szumniak-Samolej, 2016).

For some people an important advantage of the psychological nature of participating in a sharing economy is the well-being resulting from a sense of being useful, undertaking good actions (for oneself and others), which for instance, make for building a community, supporting useful initiatives, protecting the environment, ‘fighting with a system’, and caring for alternative (not commercial) production methods. Some researchers argue that a stronger emotional connection with the customer might be a success factor (Straker & Wrigley, 2015).

The trend indicates that consumers are more and more active, adopt an attitude definitely entrepreneurial, on the one hand, to meet their demands, while on the other hand behave responsibly and in compliance with ethical norms they believe. Entrance barriers to a great number of markets are limited to the minimum, as well as new possibilities generated by contemporary ICT let consumers conclude agreements, form communities and create new enterprises which, directly after recruiting a critical mass of supporters, transform into successfully prospering entrepreneurs.

Thus, as took place in the case of sustainable consumption and also regarding sharing economy, one can point to outside determinants conductive to the development of ‘access over ownership’ approach. These factors are of a social, economic and technological nature (Mróz, 2013; European Union, 2013). Consumer mindfulness comes into mind in the first place. It results from the experience connected with the course of the latest crisis 2008-2014, which made a great many consumers tighten their belts and have a look at their budget management more carefully, strictly linked to the decrease of consumer trust in the corporate world and to the drop in the purchasing power of consumers. The growth of environmental awareness and a rising significance of digitalization expressed by the fact that consumers have become cross-channel shoppers more often and a big part of shopping are online transactions; some of the products are of a digital character. Therefore, meeting demands is not equivalent to the necessity of possessing products. In effect, the potential of the sharing economy is significant, with annual growth exceeding 25%.

In addition, sharing economy seems to undergo an evolution (The next wave, 2014). It was started by companies seeking to find an easy way to share goods. Online classified advertisements like Craigslist started to emerge as early as 1995, followed around 2008 by rentals of homes and apartments (like Airbnb), which introduced services into the sharing economy. From 2010 it has become a multi-faceted industry that touches on nearly every aspect of everyday life, covering not only goods and services but also expertise in the form of, e.g., the marketplace for learning and teaching online (Udemy Blog, 2014).

It also needs to be put straight that sharing economy is a system in which individuals, including start-ups, who can find in this scheme an idea for a business model and traditional firms, which can conform to the conditions of this system, can operate in concomitance with each other.

Sharing economy and collaborative consumption in terms of food is quite a broad issue. The most evident way is transferring and receiving food from others. However, sharing food may take place in numerous production stages and food stages. It can deal with cost sharing and work needed to either produce or sell, transport or a production process. (Buczynski, 2013, p. 150).

RESEARCH METHODS

The study was conducted in five steps. Firstly, to identify the fundamental themes of the research and the prevailing key issues, a literature review was conducted. In the second step identification of initiatives and their selection for case studies was completed. The purposive sampling technique was considered here. The selection criteria were as follows:

  1. It was assumed to focus on social initiatives. Social initiatives were defined as social ventures representing “a new type of organization that aim to create sustainable social value, such as promoting the well-being of communities and their existence is based on developing solutions to tackle complex social problems” (Jokela & Elo, 2015).
  2. To become case studies, selected initiatives should meet the sharing economy criteria according to Botsman (Collaborative Consumption, 2014) who defined sharing economy as “an economy built on a series of networks of connected individuals and communities versus centralized institutions, transforming how we can produce, consume, finance, and learn.” Networks of connected individuals and communities are perceived here as grassroots social initiatives – pioneered by individuals or groups of independent legal subjects, not by formal organizations (companies or non-governmental organizations).
  3. To become case studies, selected initiatives should be coherent with the following understanding of sustainable consumption: it is a ‘mindful consumption’ that is ‘guided and underpinned by a mindful mindset that reflects a conscious sense of caring toward self, community and nature’ (Sheth et al., 2011).
  4. It was assumed that selected initiatives shall relate to food consumption and distribution, and
  5. They were to be established recently (2013-2016) in Poland.

The third step was about data collection. To build case studies, online desk research, including web pages and various social media, was completed. Fourthly, the descriptive research method was used to design four initiatives that would fit the above-mentioned selection criteria. The descriptive research method was selected as the one used to “determine, describe or identify what is” (Ethridge, 2004), which we understand as describing characteristics and various aspects of the phenomenon. Agreeing on the method allowed us to arrive at the goal of the paper which is to extract and describe recent social initiatives in food consumption and distribution in Poland and to indicate their characteristics related to sustainable consumption, sharing economy and collaborative consumption.

Finally, in the fifth step, we prepared a table to organize the insights and benchmark selected initiatives which led to conclusion formulation.

ANALYSIS/STUDY

Food Cooperative Good

Food Cooperative Good is one of several food cooperatives developing dynamically in Warsaw recently. The Cooperative has been functioning since July, 2013. Originally it was an informal group which used to organize mutual shopping of healthy and organic food from local farmers. Currently, it is registered as non-profit, calling ‘Warsaw cooperative initiative.’ The Cooperative is formed by over 170 people of different ages and various backgrounds describing their activities, using such words: ‘We care for building fair and based-on-trust relationships with those who deliver food to us. We create a community accomplishing a common goal – healthy and seasonal food access produced locally, excluding a big business and the chain of corporations’ agents (Kooperatywa Dobrze, 2014a). Among many other motivations to work, the members of the cooperative stress increased access to healthy, fresh and seasonal food, promotion of local farms development, winning back the influence on their vicinity, learning to cooperate in a group, grassroots democracy and forming a practical alternative for supermarkets selling low-quality food, and for expensive organic shops (Kooperatywa Dobrze, 2016).

Anyone can join the Cooperative Good. To become a member one needs to support it financially and offer a required work load. The monthly fee is 25 zlotys and a minimum required work load is 3 hours a month. The work schedule is announced for the subsequent three months, and the members declare performing goals predicted in the schedule in advance. The Cooperative work includes goods transport, organizing promotional events, doing administrative work and activity in the shop owned by the Cooperative (Kooperatywa Dobrze, 2014b).

This is the shop which distinguishes the Cooperative Good among other Warsaw food cooperatives. The shop launched in August 2014, in the center of Warsaw and is the first cooperative food shop since 1989. You can buy there healthy, organic food produced by local farmers at fair prices, that is to say, lower than in regular shops with organic shops, and moreover, organic coffee, Fair Trade chocolate, organic oils, honey, dried fruit sold by weight, sugar and gluten-free sweets and organic cosmetics together with cleaning supplies (Słowik, 2016). The shop is also a venue to conduct both educational and integration activities.

The shop is open six days a week and serves anybody who wants to do shopping there. However, there is a difference in prices for members and non- members. The cooperative members are entitled to lower prices, covering the price cost (Kooperatywa Dobrze, 2016b).

The shop is owned and jointly managed by all members of the cooperative. From the perspective of the shop activities, the cooperative employs only five persons in the key posts. The shop activity is not orientated to profit, the generated turnover is solely allocated to the development of the shop, cooperative and organizing activities open to social-educational enterprises.

What is worth mentioning is that the shop start-up was subsidized with the use of crowdfunding mechanisms through the Polakpotrafi.pl platform. The project was supported by 208 persons who collectively donated 15307 zlotys, while the minimum sum declared by the project author amounted to 12000 zlotys (Polakpotrafi.pl, 2016a). As research suggests, crowdfunding might be a good method of funding innovation (Kozioł-Nadolna, 2016).

The shop met with such a warm reception that in July 2016, another shop was opened in Warsaw Muranów. This time it was decided that financing would be implemented on two tracks. The first stage was to issue coupons. In the framework of ‘Trust Credit’ actions the coupons, having been a kind of credit, were sold – the purchase of them meant borrowing money for a new shop start-up. After January 2016, it would be possible, in one of the two Cooperative shops, to exchange the coupons for goods. The second stage of financing was a renewed crowdfunding action on Polakpotrafi.pl portal. As a result, successfully, the initial amount of 17500 zlotys was exceeded and 20-690 zlotys were collected. The project was backed by 274 persons (Polakpotrafi.pl, 2016b).

The cooperative activity is based on forming and motivating cooperating communities. That is why The Cooperative Good organizes regular meetings for its members and what is more, visits to cooperating farmers. Their profiles are also presented on the cooperative’s website. Furthermore, running open and educational meetings, e.g. a cooperative congress, workshops devoted to child feeding, meetings with banana planters, workshops dedicated to organic cosmetics, lectures on common food economy, etc., Facebook is used for all communication with shop clients and those who are interested in the cooperative enterprise.

The Cooperative Good is a developing, grassroots movement of aware Warsaw residents, those who are eager to get back the control of food consumed by them as well as actively influencing the reality around them. As one can read on the cooperative’s website: ‘food cooperatives and other grassroots enterprises are the proof that operating in an economy domain can be based on cooperation and trust, taking into consideration work conditions and caring for nature. In Poland, the rising popularity of the cooperative shows that more and more of us are feeling like organizing ourselves in a new way. We need more practical alternatives which will make the world change gradually’ (Kooperatywa Dobrze, 2016a).

Foodsharing Warsaw

Foodsharing is an initiative designed to reply to the fact of wasting and throwing away food still good to eat. Foodsharing is about sharing with other people the food which is still good enough to be consumed because we have an excessive amount that is likely to be wasted or discarded. Different kind of initiatives work in foodsharing areas i.a. in Germany, Austria, Switzerland, the United States or Great Britain (Braw, 2014). Since February 2016 foodsharing has also been present in Poland.

The first foodsharing center came up in the frame of the Foodsharing Warsaw initiative. The idea behind this initiative is trivially simple – in a special place equipped with a labeled refrigerator and a cupboard anybody can leave food and simultaneously take advantage of what is left. The point is to let everybody share with others – one can add something and help oneself. There can be both readymade and homemade food. In the former case, the food should be tightly closed and described in details. (Hansen, 2016). Not only individuals are encouraged to share food but also organizations (e.g., shops, restaurants, food producers) that can transfer a surplus of food to others instead of disposing it.

Food quality in the centers is taken care of by special guardians, called food savers. Their task is to check products shelf life and keep the fridges and shelves clean.

Currently, in the framework of Foodsharing Warsaw, three centers are working. The first one is situated at The Psychology Department of Warsaw University, the second one is in Warsaw Jazdów, and the third one in Stół Powszechny – both the café and workshop space functioning by the Powszechny Theatre in Warsaw. This initiative is also supported by its profile on Facebook where one can forward news about the latest events and foodsharing initiatives, the ways to limit food waste, and what is more, building a community consisting of those people to whom the subject is close.

Recently, Foodsharing Toruń and Foodsharing Cracow opened, again created by volunteers-social activists’ grassroots initiatives.

FEED Them Up

FEED Them Up is a project evolved and set in motion in March 2016, by a group of students from Warsaw School of Economics. The project was meant for the Nationwide Olympiad ‘Theory Released’ directed at upper-middle students and pupils, and its aim is to develop participants’ practical skills in the field of project management and inspiration for social activities (Zwolnieni z Teorii, 2016). The project was created as a response to a huge problem regarding food waste in Poland, in opposition to an enormous demand for food supply by charity institutions.

Since 2013, new regulations concerning food transfers have been in force in Poland, which mean that shops, restaurants and other kinds of eateries do not pay VAT on food transferred free of charge to public benefit organizations. Previously, only food producers benefited from tax reliefs, so for others, the VAT was a cost and therefore discarding food was more profitable. Despite legal conveniences introduced a few years earlier, due to a lack of knowledge, will or logistic difficulties, not many eateries and shops decided to transfer their food surplus systematically to the most deprived.

The idea of the FEED Them Up enterprise is to employ food surpluses discarded by shops and eateries every day and transferring them to public benefit organizations for charity. The food transferring procedure is simple. FEED Them Up works as an agent, a platform connecting places which want to transfer food and organizations helping people in need.

At the beginning of the cooperation public benefit organizations inform the project representatives about a rough food amount, the sort of food (unprocessed/processed/ready meals) and a frequency the food is to be delivered (every day/ a few times a week/once a month/only after events, etc.). On this basis, a suitable place or gastronomic places are chosen to transfer food to a given organization caring for those who need help (Feed Them Up, 2016).

Transport responsibility, most often, is on the side of charity organizations. However, if it is troublesome, FEED Them Up is trying to contact them with the nearest gastronomic place so that the organizations’ employees or their persons in charge may take the food without the necessity of using transport or select the place having transport at its disposal.

As far as donors are concerned, all gastronomic places offering food to their customers are taken into consideration, like restaurants, coffee-houses, short-order bars specializing in dairy products, bakeries, confectioner’s, also hotels, small catering firms and shops. Food from gastronomic places is transferred in a free donation form. Correspondingly to public benefit organizations, at the very beginning, gastronomic places inform FEED Them Up of an indicative amount, the kind of food and frequency of transfer. The centers are selected on this basis. The conditions of donation can undergo changes at any moment of the cooperation (Feed Them Up, 2016).

The advantage of FEED Them Up cooperation with food-outlets certainly includes satisfaction at helping the needy and limiting food waste, and additionally food leftovers recycling cost-cutting. Moreover, it supports a supplementary promotion of the places, on the project social networking sites (Facebook, Instagram, YouTube), on the website, as well as ranking in media (interview arrangements, recording of promotional materials in the gastronomic places). Also, every place receives a sticker saying: ‘No food waste here,’ that lets the place differentiate itself from others in respect of food care (Feed Them Up, 2016).

The FEED Them Up team works basically in Warsaw. However, inhabitants of other cities make contact with it (Gdańsk, Poznań, Wrocław, Łomża or Białystok). They want to continue this initiative in their cities. Obviously they have got such a possibility, and the FEED Them Up team shares its knowledge with them and hands over indispensable documents and promotional materials, and if necessary, helps to solve difficulties.

Café Fińska

Café Fińska is an interesting example of a café – a project which was created as an artistic happening for the Zone Fresh Competition in the framework of The Grolsch ArtBoom Visual Arts Festival in 2013, presenting art in a public space of Cracow. The aim of Café Fińska was to create a meeting place for closer and less known neighbors. According to its creators, it was a reply to the specific demands of a local community. Although there are quite a few attractive cafes, restaurants and entertainment venues making unrepeatable magic local color, still the places are run traditionally, basing on economic calculation. However, there are not enough venues ‘open to people’, overstepping social divisions which engage local initiatives and their dynamic is formed by participants. The creators expected Café Fińska would fulfill the niche (Café Fińska, 2016).

For the need of the café, some space in a small tenement house was adapted. The place facilities were successfully donated. Café Fińska stands for a place open to everybody – neighbors, occasional pedestrians or tourists. The fundamental difference between this café and other Cracow places was a cash-free exchange. It meant one could have some coffee or tea but paying not with money as a means of payment, but with something the guest wished to give in return – e.g., a drawing, an interesting story, some help, a smile or drawing some pictures on a paper tablecloth. The idea was to arrange a meeting place free of financial barriers for surrounding inhabitants. The place in which a sense of community and responsibility for this site is formed. A meal and coffee were to be only a pretext for a conversation and chat. Guests’ visits were made more attractive by variable activities such as board games, chess or guitar evening sessions. Each Friday varied events were organized, like concerts, exhibitions, performances, workshops (Café Fińska, 2016). Café Fińska was also open to its guests’ proposals as ‘the place created by people for people of every age, full of positive energy and diversities’ (Polakpotrafi.pl, 2016c).

According to the creators’ assumption, the Café Fińska project was supposed to function during two festival weeks. Since it met with an extremely warm welcome on the part of Cracow inhabitants, funds were successfully donated (sponsors, prizes, crowdfunding fund-raising) and prolonged its ‘life.’ Ultimately, in its initial place, the café worked in 2013-2015. After this time, and due to commercial rent hikes, a new venue was necessary, and at the moment, the café’s activity is suspended.

DISCUSSION AND CONCLUSIONS

Buczyński (2013, p. 19) says sharing economy can reinvent our understanding of what a good citizen is. Collaborative consumption questions a previous approach to professional success, personal wealth and the sense of being an active community member which was based on money and possession of material goods. Sharing allows the creation of a new definition of value which is far from financial motivation. The reason to engage in social initiatives assumes the sharing component is mainly about increasing resource efficiency and enriching one’s own and other people’s lives. It is more about relationships than tasks undertaken to satisfy psychological needs. Sustainable consumption provides a similar effect. It supports citizenship attitude and is in favor of redefining a successful concept in professional and private dimensions of life. The motivation to commit to the greater good, personified with tangible initiatives, drives individuals and organizations to adopt socially responsible norms of behavior and to engage actively in the improvement of natural environment quality and of life quality of communities. That is why the two concepts make for a creative quest of ideas and undertaking (often grassroots ones) social and business actions based on their assumptions. For the sake of the paper, the selection of proper social initiatives was crucial so as to shed more light on the processes, mechanisms and future development options of these ventures. Table 1. summarizes the main findings and allows for comparisons.

Table 1. Summary of main characteristics of selected social initiatives in food consumption and distribution in Poland referring to sustainable consumption and sharing economy

 

Food Cooperative Good

Foodsharing Warsaw

FEED Them Up

Café Fińska

 

Food Cooperative Good

Foodsharing Warsaw

FEED Them Up

Café Fińska

Creation date

2013

2016

2016

2013

Purpose

To create a community accomplishing a common goal – healthy and seasonal food access produced locally, excluding a big business and the chain of corporations’ agents

To enable sharing food with other people to avoid wasting and throwing away food still good to eat

In respond to a massive problem regarding food waste in Poland, in opposition to an enormous demand for food supply by charity institutions

To arrange a meeting place free of financial barriers for surrounding inhabitants.

To create a venue ‘open to people’ and overstepping social divisions.

To engage local initiatives and encourage “guests” to form a sense of community and feel responsibility for the site.

Organizational and legal form

Originally it was an informal group. Currently it is registered as non-profit.

Grassroots initiative undertaken by volunteers-social activists

Project initially set by a group of students

Project initially created as an artistic two-week happening. Then, prolonged thanks to successful fund-raising.

Range of activities

Organizing mutual shopping of healthy and organic food from local farmers

Running a cooperative food shop

Conducting educational and integration activities

Setting up and caring for special places equipped with a labeled refrigerator and a cupboard where anybody can leave food and simultaneously take advantage of what is left

Building a community, sharing knowledge and helping to set up similar initiatives in other cities

Helping to employ food surpluses discarded by shops and eateries every day and transferring them to public benefit organizations for charity

Running a café offering drinks and meals

Organizing, concerts, exhibitions, performances, workshops, etc.

Ways of acting (main distinguishing features)

A food cooperative serving cooperative’s members

Anyone can join (to become a member one needs to support it financially and offer a required work load)

The cooperative shop is owned and jointly managed by all members of the cooperative

The shop serves anybody who wants to do shopping there (there is a difference in prices for members and non- members

Volunteers (called food savers) take after food quality in the centers

Building and supporting on Facebook a community consisting of people to whom the subject is close (e.g., news about the latest events and foodsharing initiatives, the ways how to limit food waste)

FEED Them Up works as an agent, a platform connecting places which want to transfer food and organizations helping people in need.

Sharing knowledge and helping to set up similar initiatives in other cities

A cash-free exchange (not with money as a means of payment, but with something the guest wished to give in return – e.g.,, a drawing, an interesting story, some help, a smile, etc.)

Building a community of people who are engaged and responsible for the venue.

 

The shop activity is not orientated to profit; the generated turnover is solely allocated to the development of the shop, cooperative and organizing social and educational activities

     

Linkage to sustainable consumption

Healthy and seasonal food produced locally

Taking into consideration work conditions

Caring for nature

Motivation to commit to the greater good

Enabling and promoting responsible and conscious food consumption

Reducing food waste

Motivation to commit to the greater good

Limiting food waste by gastronomic places

Helping charities (and people in need)

Motivation to commit to the greater good

Openness to people and overstepping social divisions

Forming a sense of responsibility for the site among visitors

Motivation to commit to the greater good

Linkage to sharing economy

Cooperation, trust, lack of financial motivation, work done by members

to enrich their own and other people’s lives

Sharing food with other people (for free)

Sharing knowledge

Work done by volunteers to increase resource efficiency to enrich their own and other people’s lives

Organizational model in the form of a platform

Sharing food with other people (for free)

Sharing knowledge

Work done by members to increase resource efficiency to enrich their own and other people’s lives

A cash-free exchange

Community building

Community members’ engagement to enrich their own and other people’s lives

Group shopping, the cooperative shop, work of every member for the association, cooperation based on trust, organic food, a desire for a local market and community development, offered by the Food Cooperative Good, show important aspects of the cooperative activity interacting with two trends, which are the subject of this paper. Facing everlasting promotions and widespread access to consumption goods, for many consumption community members, the effort to share food surplus with others is incomprehensible. This is not the case with Foodsharing Warsaw and FEED Them Up. These foodsharing believers work in the name of such values as food waste limiting or willingness to share with those who are in need. It seems to be peculiar organic work, producing small effects when it is small-scale. However, it can change a lot via education, raising social consciousness, and making solutions from this area more accessible and embedding. Apart from foodsharing support, FEED Them Up illustrates a common approach to participation in sharing economy through creating platforms. As with Uber, Blablacar, or Airbnb, FEED Them Up is a virtual ‘meeting venue’ – the service which connects service providers with those who want to take advantage of them. Although the trend of foodsharing is less booming in Poland than in the US and Germany, it provides a high sense of social and environmental responsibility of those who are actively engaged. Its progress in coming years will not only be a specific image of a sharing economy condition, but also pro-social and pro-ecology citizenships attitudes, particularly in an individual dimension, on a small scale, just as two illustrations from the Polish market show. In the spirit of sharing economy and sustainable consumption approach, Café Fińska is an alternative example to setting up cafes where food, its price, service quality or even the interior and ‘climate’ are not taken into consideration. There is something more important about it – a common property feeling and mutual responsibility for the place, building a common property and taking part in its functioning.

What is essential is that the initiatives discussed make active use of social media (e.g., crowdfunding, Facebook profile). The new media is a communication and promotion system, moreover, a cooperation platform for initiatives undertaken in the spirit of sustainable consumption and sharing economy. They make it possible to share in new ways, on a scale unavailable earlier. They ease and encourage participants to try group grassroots initiatives.

It needs to be underlined that all the described social initiatives came into existence as grassroots initiatives – originated from individuals or small groups. One of them (Food Cooperative Good), in the process of market development has changed its legal form and transformed into a formal organization (association) and another one (Café Fińska) due to commercial rent pressures is being suspended for the moment. It shows entrepreneurial spirit and the tangible need to throw into practice some values unifying more than just a few individuals. The pretty fast development of the ventures also indicates that their business models resonate well in the communities and may lead to the creation of follow-up businesses, set upon similar qualities rooted in sustainable consumption and sharing economy. Each sampling also shows a different organizational model, which provides evidence of how many different forms of operations are viable in order to adopt sustainability consumption and collaborative consumption notion in food consumption and distribution. Such flexibility may increase business viability for entrepreneurs.

The analyzed initiatives differ a lot in the range of undertaken activities, ways of acting and even in ways of relating to sharing economy and sustainable consumption notions. Nonetheless all of them meet the adopted study criteria of qualification to initiatives referring to sustainable consumption and sharing economy in food consumption and distribution. The biggest concern here is the sustainability of social initiatives undertaken in the food consumption and distribution sector. For the moment, being new and attractive, they sustain easily, however it is still unknown whether responsible consumption behaviors will be adopted by communities in the longer term. To verify perceptions and behavioral adoptions a more quantitative study, backed by in-depth interviews, shall be undertaken next. Its findings would also allow for more general insights and conclusions.

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Abstrakt

Celem artykułu jest opisanie ostatnich inicjatyw społecznych w obszarze konsumpcji i dystrybucji żywności w Polsce i wskazanie ich cech związanych ze zrównoważoną konsumpcją, ekonomią współdzielenia oraz konsumpcją współpracującą. Dodatkowym celem jest także wskazanie procesów, mechanizmów i przyszłych ścieżek rozwoju dla tego typu inicjatyw. Żywność to obszar, w którym implementacja wyżej wymienionych zjawisk wydaje się łatwiejsza, gdyż konsumenci dostrzegają znaczenie swoich odpowiedzialnych wyborów. Jednak w Polsce, świadomość społeczna w tym zakresie jest raczej ograniczona, a zachowania odpowiedzialne występują na małą skalę. Natomiast badania międzynarodowe wskazują na duży potencjał gospodarki współdzielenia, także w obszarze żywności. Marnotrawstwo żywności jest dobrym punktem wyjścia do zmiany nawyków konsumpcyjnych. W artykule przedstawiono cztery wybrane inicjatywy społeczne z Polski, które realizują filozofię zrównoważonej i współpracującej konsumpcji. Z uwagi na jakościowy charakter studium, następnym etapem badań będą badania ilościowe pozwalające na wysunięcie bardziej generalnych wniosków.

Słowa kluczowe: zrównoważona konsumpcja, ekonomia współdzielenia, ekonomia współpracująca, inicjatywy społeczne, przemysł spożywczy.

Biographical notes

Katarzyna Bachnik, Ph.D., is an expert with 10-year experience in management, innovation and design thinking, international marketing, corporate social responsibility, and social media. She has worked as a lecturer, a trainer and an editor and she is an author of several publications and expertise papers in the aforementioned areas. Affiliated at Institute of Management, Warsaw School of Economics, she has been granted several international scientific scholarships.

Justyna Szumniak-Samolej, Ph.D., is an Assistant Professor at Department of Management Theory, Warsaw School of Economics, Poland. Her key research areas are corporate social responsibility, social media and new business models. She participated in several research projects primarily focused on social corporate responsibility in the age of digital networked technologies. Her corporate social responsibility academic publications include books, refereed journal articles, book chapters, and refereed conference papers.



DOI: 10.7341/20181423 JEL codes: L26, L31/

Received 1 May 2017, Revised 27 June 2017, Accepted 25 September 2017

Tanja Collavo, DPhil (PhD candidate), Said Business School, Oxford University New College, Holywell Street, OX1 3BN Oxford (UK); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Abstract

Social entrepreneurship has always been a contested concept, both within the academic discourse and in practice. A lot of scholarly effort has been put into analyzing the different definitions of social entrepreneurship and the negative consequences that the definitional debate has on the opportunity to advance social entrepreneurship as a research field. Very little is known about what the consequences of the multiple meanings of social entrepreneurship are for people working in the sector. This paper advances knowledge on this topic by looking at the social entrepreneurship sector in England and by investigating through qualitative research methods what sector members think about social entrepreneurship and its unclear boundaries. The results show that there are three different conceptions of social entrepreneurship within the sector in England. However, while everyone agrees on the presence of a definitional debate, opinions on what this means for the sector are several. Some members think it is something positive; some others think it is causing different issues, and a third group considers it as irrelevant.

Keywords: social entrepreneurship, definitions, social enterprises, social entrepreneurs, UK, England.

INTRODUCTION

Social entrepreneurship is a phenomenon that has existed for centuries (Sepulveda, 2015). It has taken the form of either not-for-profits and non-governmental organizations (NGOs) engaging in trade to support their activities, or of businesses looking after their employees’ welfare (Alter, 2007; Sepulveda, 2015; Teasdale, 2012). Furthermore, it has been additionally represented by the new organizational forms surging in different countries in the ‘70s, such as cooperatives and micro-credit institutions (Alter, 2007; Grenier, 2009). Nonetheless, the term “social entrepreneurship” has been in use only for the last 20-25 years, generated by think-tanks, foundations and politicians prevalently based in the U.S. and in the UK (Bacq & Janssen, 2011; Grenier, 2008; Teasdale, 2012).

Ever since, many articles have been published discussing both the shortcomings of the lack of scholars’ agreement on the meaning of social entrepreneurship and the schools of thought that created this situation (Alter, 2007; Bacq & Janssen, 2011; Choi & Majumdar, 2013; Dacin, Dacin & Matear, 2010; Defourny & Nyssens, 2010; Hoogendoorn, Pennings & Thurik, 2010; Perrini, 2006). The lack of agreement around a definition of social entrepreneurship is not only academic but also practice-driven (Grenier, 2008; Martin & Osberg, 2007; Nicholls, 2010; Teasdale, 2012). So, why are there so many different definitions of social entrepreneurship in the world of practice? What are the practical consequences, if any, of the presence of multiple conceptions of social entrepreneurship? For the purpose of this paper, social entrepreneurship will be defined as any action combining the pursuit of social impact with entrepreneurial techniques or business models (Austin, Stevenson & Wei-Skillern, 2006; Bacq & Janssen, 2011; Corner & Ho, 2010).

While the existing literature has already developed many explanations for the pre-paradigmatic state of the sector (Lehner & Kansikas, 2013; Nicholls, 2010), its focus has prevalently been conceptual rather than empirical (Dacin et al., 2010). Consequently, the scholarly focus has concentrated on the institutional causes of the definitional confusion rather than on the organizational ones. Moreover, very few authors have looked at what the consequences of this situation are for social entrepreneurs, social enterprises, social investors or policy makers. This has generated an important knowledge gap to be addressed. Indeed, it is possible to assume that the lack of a definition does have an impact, at least on the search for talent, on policy making (Peredo & McLean, 2006) and on organizational strategies and tactics (Dey & Teasdale, 2016).

This paper addresses this gap by using as a setting the social entrepreneurship sector in England. This is considered as one of the most advanced in the world (Villeneuve-Smith, Temple, Brown, Gregory, & BMG Research, 2015) and — being subject to influences from the US., the European Union and its own public and private players — it displays a wide variety of conceptions of social entrepreneurship (Huckfield, 2014; Sepulveda, 2015). Therefore, it represents a good setting to explore the long-term consequences on multiple stakeholders of the presence of different definitions of social entrepreneurship, social entrepreneurs and social enterprises.

The paper is organized as follows. Firstly, it outlines the existing descriptions of social entrepreneurship present in academic papers and their consequences on the advancement of scholarship on the topic as well as on the sector. The next section describes why England was chosen as the setting and how data was gathered from the multiple stakeholders present in the sector. Finally, the paper presents the definitions of social entrepreneurship traced in England and the impact that their multiplicity has on the development of the sector and on its various stakeholders.

LITERATURE REVIEW

The multiple definitions of social entrepreneurship

Social entrepreneurship is intrinsically a difficult phenomenon to pin down and describe. Its very nature calls for a combination of institutional logic and activities typical of both the public and business sectors (Lehner & Kansikas, 2013). As a consequence of such hybridity, it is a concept usually context-related and expressed through very different organizational forms and practices (Huybrechts & Nicholls, 2012; Kerlin, 2013).

Social entrepreneurs and enterprises operate in a broad range of sectors: from arts and culture to banking, from real estate development to agriculture (Alter, 2007; EKOS, 2014). Furthermore, their hybrid nature can manifest itself as: the solution of challenging problems through innovation; the creation of employment opportunities and/or of skills development for marginalized or disadvantaged people and communities; the creation of businesses and trading activities that generate social impact (Achleitner, Spiess-Knafl, Lutz & Mayer, 2012; Garrow & Hasenfeld, 2014; Martin & Osberg, 2007; Vasi, 2009). This variety makes it difficult to circumscribe the phenomenon, since this may cause the exclusion of essential projects and innovative solutions.

Austin et al. (2006) divided social entrepreneurship definitions between narrow and broad. Narrow definitions limit social entrepreneurship to the application of business activities and skills to organizations active in the third-sector. Broader definitions include within the social entrepreneurship umbrella the whole spectrum of activities from businesses’ CSR practices to innovation and entrepreneurialism in NGOs and charities. Looking at what was happening in-between such a wide spectrum, Dacin et al. (2010) identified 37 different definitions of social enterprises and social entrepreneurs, based on multiple dimensions such as innovativeness, creation of social change, embeddedness in a specific community, adoption of virtuous entrepreneurial behaviors, diffused ownership and financial sustainability. The only common trait among these definitions appeared to be the description of social entrepreneurs and enterprises as mobilizers of resources, primarily for the creation of a positive social and/or environmental impact (Dacin et al., 2010; Huybrechts & Nicholls, 2012) and the association of social entrepreneurship with optimism, social change and the creation of a fair and sustainable society (Dey & Steyaert, 2010).

Origins of the definitional debate

The multiplicity of conceptions of social entrepreneurship can be traced back to the different theories on what problems it tries to solve (Bacq & Janssen, 2011; Huybrechts & Nicholls, 2012). For example, according to some foundations and network organizations such as Ashoka, the remit of social entrepreneurship is to firstly change the citizen sector by making it more efficient and entrepreneurial and then to change the entire society by tackling unjust equilibria (Ashoka UK, 2015; Drayton, 2006; Sen, 2007). For the European Union, instead, social enterprises should be a mechanism to foster citizens’ democratic participation in the management of businesses, to revitalize the economy of poorer countries and to improve the employability of marginalized people (Bacq & Janssen, 2011; Borzaga & Defourny, 2001; Defourny & Nyssens, 2010). Different theories of change inevitably lead to different roles attributed to social entrepreneurs and enterprises and, thus, to a stronger or weaker focus on some of their characteristics.

Such a diversity of conceptions is also reinforced by the different cultures, phases of economic development and social contexts of the countries where social entrepreneurship exists as a sector (Kerlin, 2013). Countries, whose first experience with social entrepreneurship was connected with the cooperative movement, prevalently see social entrepreneurship as connected to the shared ownership of economic activities. On the contrary, countries with an individualistic and entrepreneurial culture often gave rise to definitions of the phenomenon based on its disruptiveness (Defourny & Nyssens, 2010; Kerlin, 2013) or on the need of no-profits to become financially sustainable through trade (Kerlin, 2013; Sepulveda, 2015). Within each geographical context, the definitional debate is usually also further complicated by the presence of several public and private organizations — and sometimes even of the government (Kerlin, 2013; Sepulveda, 2015) — interested in the sector. In several cases, indeed, organizations operating in the same setting have very different views of social entrepreneurship and on which part of the sector should be given the most attention (Dacin et al., 2010; Huybrechts & Nicholls, 2012; Nicholls, 2010; Peredo & McLean, 2006).

Finally, the definitional debate has been constantly revitalized in the last 15-20 years by scholars’ interest in it. Several authors have discussed the presence of two, three or sometimes even four schools of thought around social entrepreneurship (Dees & Anderson, 2006; Defourny & Nyssens, 2010; Hoogendoorn et al., 2010; Mair & Martí, 2006; Peredo & McLean, 2006), with the majority agreeing on a “three schools” split. The first school of thought looks at social entrepreneurship as the undertaking of revenue-generating activities from the side of no-profit organizations or as management strategies to create social value. The second school of thought interprets social entrepreneurship in a Schumpeterian tradition, highlighting its innovative side in the pursuit of poverty alleviation and social equality. Finally, the third school of thought investigates social entrepreneurship as the activity of organizations aiming to benefit their own community (Defourny & Nyssens, 2010; Mair & Martí, 2006). Most of the studies produced by the different schools have either employed anecdotal evidence or were conceptual. This favored the creation of multiple definitions based on the specific organization or individual analyzed or on the theory developed (Dacin et al., 2010; Hill, Kothari & Shea, 2010; Peredo & McLean, 2006).

Consequences of the definitional debate

Whether created by scholars or practitioners, the multiplicity of conceptions around social entrepreneurship generates tensions and debates on the appropriateness of the existing organizational forms and practices, the location of sector boundaries and the best role for the sector in the wider economic environment (Bacq & Janssen, 2011). These tensions, in turn, create multiple accepted practices within the sector in three core dimensions - leadership, structure and business model.

With regard to leadership, there are two possible conceptions of social entrepreneurship: one based on concentrated leadership and one based on diffused leadership. Concentrated leadership focuses on the figure of the social entrepreneur, described as an inspiring lone hero, who comes up with novel solutions and relentlessly pursues them (Martin & Osberg, 2007). Alternatively, it can be applied to organizations pursuing a social object through a traditional corporate or shares-based structure. Diffused leadership is instead the characteristic trait of social enterprises that either have distributed ownership or are seen as part of a community network that, as a whole, achieves social change (Bacq & Janssen, 2011; Defourny & Nyssens, 2010).

As far as the legal structure is concerned, the potential forms of social entrepreneurship are several. In some countries, such as the US. or the UK, a specific legal structure exists for the incorporation of those organizations that see themselves as social enterprises (Huybrechts & Nicholls, 2012). However, this form is not exclusive (i.e., social enterprises can incorporate through different legal forms – from charities to companies limited by shares) and, in reality, it is usually adopted by a very small percentage of organizations (Haigh, Walker, Bacq & Kickul, 2015). In other countries, such as France, Italy, Germany or Spain, the cooperative form appears to be the privileged one for the signaling of a social enterprise status (Defourny & Nyssens, 2010). In general, in most countries, a social entrepreneurial organization can legally take any form, (Bacq & Janssen, 2011). Its identification and differentiation from more traditional organizations, therefore, relies on other vehicles such as marketing, campaigning or badges. Furthermore, many options exist for social entrepreneurial ventures even with regard to organizational structure. Indeed, the co-existence of its business-related and social-related activities can happen through integration (when the two produce one another), partial overlap, or complementarity (when business activities generate revenues that sustain the unrelated social-oriented activities) (Alter, 2007; Fowler, 2000).

Finally, with regard to the business model, social entrepreneurial activity is usually placed on a spectrum going from purely nonprofits, engaging in innovative or revenue-generating activities to businesses producing social or environmental impact as a part of their core operations (Alter, 2007). At the one extreme of the spectrum, there are some of the social entrepreneurs supported by organizations such as Ashoka, the Skoll Foundation or the Schwab Foundation, starting innovative no-profits to achieve social change, and no-profits engaging in revenue-generating activities (e.g., Oxfam). On the other side of the spectrum, there are social enterprises like Belu Water or Divine Chocolate, which are businesses whose aim is to be profitable and financially sustainable, but which are also characterized by shared ownership and/or an entrenched social mission driving all their activities. In-between these typologies there are multiple hybrid forms of organizing, blending their social and business sides in very different ways.

In summary, the definitional debate around social entrepreneurship has its origins in both the academic field and in the practices of organizations describing themselves as members of the social entrepreneurship sector. The analysis of its consequences has thus far focused on its impact on scholarly knowledge of the sector (Alter, 2007; Bacq & Janssen, 2011; Choi & Majumdar, 2013; Dacin et al., 2010; Defourny & Nyssens, 2010) and on the choices available for social entrepreneurs and enterprises on leadership, legal structure, organizational structure and social impact/business model. Considerations on what the definitional debate means for the building of the social entrepreneurship sector appear to be missing (Hoogendoorn et al., 2010). Addressing this gap calls for examining the reactions of multiple stakeholders to the definitional debate and an analysis of how the latter affects the delivery of the support that social entrepreneurs and enterprises need to thrive. This paper will do so by focusing on a specific sector created around social entrepreneurship and by presenting evidence concerning the impact of the definitional debate on the practices and players present in it.

RESEARCH METHODS

A case study design was chosen for this project because it creates the possibility to look at the object of inquiry from the perspectives of multiple actors operating within the same setting and to have an in-depth understanding of how their activities and views are formed (Huberman & Miles, 2002). The UK was initially chosen as an ideal research setting because, despite having one of the most advanced social entrepreneurship sectors in the world (Defourny & Nyssens, 2010; Hoogendoorn et al., 2010; Nicholls, 2010; Teasdale, 2012), it is still characterised by a lively debate about the meaning of social entrepreneurship. However, after a first preliminary study, it became apparent that the social entrepreneurship sector was extremely variable and at different stages of development in England, Scotland, Wales and Northern Ireland (Hazenberg, Bajwa-Patel, Roy, Mazzei & Baglioni, 2016; interviewees of this study; 2015). Each nation has different organizations influencing the sector and operating in it, is subject to different political priorities, and attributes to social entrepreneurship a different meaning (Hazenberg et al., 2016). Furthermore, according to some interviewees and people contacted for the study, while the social entrepreneurship sector has constantly grown in both England and Scotland, it is still in a relatively emerging phase in Wales and Northern Ireland.

Ultimately, England was preferred over Scotland as a case study due to several reasons. First of all, there is more research, and there are more publications – both academic and non-academic - about England than about Scotland. This was expected to facilitate data collection and an in-depth understanding of all the actors and influences at play. Secondly, England’s social entrepreneurship sector is extremely inclusive and comprises of members from all the traditional sectors (businesses, government and charities), together with many organizations created on purpose to support its development (e.g., social entrepreneurship-related intermediaries and social investors) (Grenier, 2008; UK government, 2015). This ensures the presence of many institutional players pursuing different goals with regard to the sector’s role and conception. Thirdly, thanks to being the seat of the UK government, England is the nation where most government efforts have been put into developing the social entrepreneurship sector (Alcock, 2010; Sepulveda, 2015; Teasdale, 2012). Moreover, it is the country where both American and European conceptions of this phenomenon managed to penetrate, probably thanks to its cultural proximity to both (Sepulveda, 2015; Teasdale, 2012), to the presence of international organizations in London (Grenier, 2008) and to some of its universities operating as international conduits of ideas (Benjamin, 2004; Teasdale, 2012; Young, 2004). These characteristics were expected to make England a good “micro-area” to study the confusion around the meaning of social entrepreneurship that is experienced at the global level.

Data collection and analysis

With the setting established, data collection proceeded in two different phases. In the first one, data was gathered and employed to analyze the development of the social entrepreneurship sector in England, from its appearance (the late 1990s) to 2016. In this phase, archival data was the primary source of information and it consisted of newspaper and magazine articles published in the period 1995-2016, academic papers discussing social entrepreneurship in England and relevant reports produced by the government and national think-tanks. For example, articles were retrieved from social-entrepreneurship-related outlets, such as Third Sector (2000-2016) or Regeneration and Renewal (2000-2016), national and international media (e.g., The Guardian, The Economist, and The Times), local newspapers or academia-related magazines such as the Stanford Social Innovation Review. The different types of archives were gathered using searches on databases such as Factiva, Nexis UK, Business Source Complete and Google Scholar, using as key-words “social entrepreneur,” “social entrepreneurship” and “social enterprise” and restricting the search to documents published in England or discussing England in the period 1995-2016. Additionally, reports and academic papers were retrieved starting from their reference in existing work, either academic or non-academic, or following the suggestions of sector experts that were contacted for this purpose.

This data was analyzed according to a historical method (Barley & Tolbert, 1997; Zietsma & Lawrence, 2010), aimed at recreating the state of social entrepreneurship in England at different points in time. Data were grouped according to its publication date and then commonalities and discrepancies were searched for among documents belonging or referring to events in the same time period. Such an analysis led to an in-depth understanding of the historical causes of the current definitional debate and of the overall context in which it arose.

In the second phase, the archival data used to analyze the historical development of social entrepreneurship was complemented with additional archives and 69 interviews with different stakeholders present in the sector. Archival data added for this phase was identified again with the help of databases and references, using as key-words the names of influential organizations, which affected the definitional debate throughout time. Among the new documentation retrieved were organizational websites, books, reports and guides on social entrepreneurship produced by sector intermediaries, newspaper articles and academic papers discussing organizations active in England in the social entrepreneurship space, videos and blogs posted online by members and experts of the sector (see Table 1).

Table 1. Archival data breakdown

Purpose

Type of source

No.

History/Phase 1

Academic papers

Government and think tank projects

Newspapers’ and magazines’ articles

22

12

256

Definitions and definitional debate/ Phase 2

Academic papers

Books

Events videos or video summaries

Newspapers’ and magazines articles

Sector experts blogs

Reports and guides on social entrepreneurship produced in England

33

25

41

293

392

138

Total

 

1212

The interviews that were conducted, in conjunction with the collection of archival data, were semi-structured and used both to triangulate the information coming from archives and to explore in-depth the four main topics. Questions asked for these purposes revolved around the definition of the terms “social entrepreneurship,” “social entrepreneur” and “social enterprise,” the prevailing conception of social entrepreneurship in England, the impact of the definitional debate on the sector and the current state of social entrepreneurship in England. Each interview lasted between 25-90 minutes, with most interviews lasting around 45-50 minutes (see Table 2).

Table 2. Interviews breakdown

Stakeholders

No.

Employees of sector intermediaries

16

Social entrepreneurs/enterprises

24

Academics

12

Businesses

8

Charities

9

Total

69

During the second phase of analysis, a first screening was employed to select, within the data available, the parts where information relevant for this project was contained, and to divide their content according to the four main topics on which the interviews were focused. Following such screening, the remaining material was analyzed using an inductive approach (Corley & Gioia, 2004; Glaser & Strauss, 1967), which allows us to describe a phenomenon according to the words of participants and to explore concepts not covered by the existing literature (Bryman, 2004). All the data available was scrutinized with the support of NVivo Software™, searching for themes that emerged “as being important for the description of the phenomenon” (Fereday & Muir-Cochrane, 2006, p. 3) through multiple iterations. In the first round of coding, data were divided into sentences or paragraphs discussing a specific topic. In the following iterations, patterns were searched for within and across different topics, according to the Gioia method (Corley & Gioia, 2004), in order to create and refine overall themes containing all the relevant information for the object of study (definitions of social entrepreneurship and their consequences). A small sample of the codes can be found in Table 3 and 4.

The final list of codes was combined in the two themes of interest for this paper: the typology of definitions of social entrepreneurship and the explanation of the consequences deriving from the definitional debate. The next session will detail the findings in these two categories.

Table 3. Sample of codes on definitions

 

1ST ORDER CONCEPTS

2ND ORDER THEMES

AGGREGATE DIMENSIONS

DEFINITION

A social enterprise is a business with a social or ethical purpose. Its object is to improve the world we live in through commercial and sustainable means.

Sustainable business

BUSINESSES

So I think social enterprises are predominantly focussed on a social and/or environmental goal rather than a financial goal, however, I do think of course they have a financial mechanism to sustain themselves which is to earn an income through trading, selling goods or services

Social enterprise is a business that's trading for a social purpose, where its primary purpose is the social one. And it reinvests the majority of its profits in the pursuit of those social objectives.

Trading for purpose

DEFINITION

Technically, social enterprises should be trade-focused, they should operate a triple bottom-line policy, they should have an asset lot where profits might be distributed.

 

BUSINESSES

I think about it more in terms of taking a more business-like approach to the business of creating social change and trying to create and run models that are… more financially independent.

Business model to solve social causes

Social entrepreneurship is identifying a problem, a social problem, and choosing to use a business model to fix it, or to start to fix it

So I would say the definition is broad for me, it’s about a sense of a purpose, which is all about the social impact, but with underlying the strength of a business model, allowing people to make a profit in that kind of context.

So for me, a social enterprise is a business with a good cause. It’s pretty simple. A social entrepreneur is a person who uses business strategies to achieve social impact. Yeah that’s how I define it. It’s really simple.

Social entrepreneurs are not happy until their ideas have changed the whole society

Changing society

INNOVATIVE AND ENTREPRENEURIAL

But I think the notion of social entrepreneurship embodies disruption, systems change, making money work, but really looking at really big problems and how do we do this differently

So social entrepreneurship is, to me, it’s making a change in society when the primary motivator for you is not the financial returns.

They’ve chosen to dedicate their professional lives and much of their personal energy, to solving problems that they have first-hand experience of

Proble-solvers

I think it’s just about saying that thinking about new ways of going about business, regardless whether its for-profit or not-for-profit, that makes social change and social impact kind of possible

DEFINITION

I would define social entrepreneurs as individuals who have a great deal of passion, ingenuity, and innovation and use those skills in order to create a model that not only has a positive social or environmental impact, but usually also, is to a certain degree, self sustainable financially.

Entrepreneurial skills

INNOVATIVE AND ENTREPRENEURIAL

So for me, it’s about running an organization that has a social purpose and doing it in an entrepreneurial and professional way. So if I say I’m a social entrepreneur, it’s simply because I’m entrepreneurial but what gets me out of bed is the social side. So I apply my entrepreneurial skills to a social issue and that’s what excites me.

Social enterprise presents a unique opportunity for frontline workers to have a much greater say in the running of the services they know best. And while public services are being opened up to market forces - and let's be clear this is not a new thing -, we both want as much of this market as possible to be held by organisations that are accountable to staff, service users and the communities they serve.

Community phenomenon

SERVING A COMMUNITY

I believe to a greater extent, organizations or people with ideas that could develop into businesses that will make the world a better place for the community in general

There has got to be more collective awards or awards for people working together to deliver great change or communities coming together to bring great change rather than individual organizations or individual entrepreneurs themselves.

Social enterprise should be, in my view, a business that operates for the benefit or to advance the community

I think social enterprises are fundamentally set up to benefit the people that they serve and the people that work within them as opposed to a group of shareholders and creating just shareholder wealth.

Collective effort

Table 4. Sample of codes on consequences

 

1ST ORDER CONCEPTS

2ND ORDER THEMES

AGGREGATE DIMENSIONS

CONSEQUENCES

Lots of bright people all coming in it with different definitions of the same thing isn’t helping the sector right now. It’s almost like the sector needs to get together to make some decisions collaboratively and announce its intentions publicly

No unity in the sector

PROBLEM

I do think they hamper the sector. I think they prevent any cross-learning, any cross-collaboration because they are different animals

It's a very practical problem because of access to funding. And it's difficult to see how you can resolve the problem, but it does mean there's an awful lof the standard funding routes aren't terribly available to social enterprises

Hampers access to funding

See, the problem is, when the funding stream was changed back in 2009, 2010 whenever it was, to support social enterprise activity, all organizations that relied on funding and grant suddenly changed the name of their from Fred Blogs whatever to Fred Blogs Social Enterprise. So you’ve got hundreds if not thousands of organizations that are desperately just spending probably 80% of their week trying to attract funding which only leaves 20% of their week to do anything social

All these different definitions just confuse people

Confusion for the public

I think the problem is, in the public mind, when you say to them what is a social enterprise, sometimes it is a little bit fuzzy

If we can achieve a rigorous definition, then those who support social entrepreneurship can focus their resources on building and strengthening a concrete and identifiable field. Absent that discipline, proponents of social entrepreneurship run the risk of giving the skeptics an ever-expanding target to shoot at

I think anyone who actually wants to get involved or back schemes, decides what they are interested in and support that. ... The nice thing is that probably both sides get some attention and actually that gets people thinking what they think, which might be a good way to progress

Inclusiveness

STRENGTH

I think we’re very focused on having quite clear boundaries of we think is involving but within that having a pretty broad territory that covers a lot of ground and that’s important too because we want to be inclusive and encouraging because that’s what the sector is about

CONSEQUENCES

I think probably the fact that a conversation is happening and that more and more people are getting involved in the conversation is probably a good thing ultimately because more and more people are aware, and they're likely to develop their own opinions

Interest

STRENGTH

I think the more people could see themselves as part of this movement, and the more people who want to see others as part of this movement, eventually things will settle out

I think it is probably the other way round because so many people are showing interest in the sector, so actually when you have many people who talk about it, having different opinions is really great because it means that it is current and that people are interested and want to find out more

I mean, in a way it doesn’t help the public awareness of the social enterprise concept but, what we want, if you are looking really more at social outcomes and scaling up successful social innovations, it needs all sorts of different approaches. You wouldn’t want to exclude a particular organization because it didn’t quite meet someone else’s definition.

Both pros and cons

NEUTRAL

I suppose on one hand, that gives us a certain degree of flexibility in molding our work to fit a definition that works for us. … On the other hand, without a single definition--- even within the UK, there’s no single definition--- without a single definition, it often becomes difficult to put together things like metrics and numbers around how many social enterprises there are, for example, and to look at statistics.

The definition of social enterprises and social entrepreneurship is like a long, long discussion that’s been going on for ten years and a lot of people have kind of bored. I don’t know. I don’t think it really matters anymore, to be honest.

Irrelevant

I think different people have different interpretations and I think that’s absolutely fine.

FINDINGS

Three schools of thought in practice

Multiple sources of archival data presented evidence of a definitional debate developing within the social entrepreneurship sector in England throughout the last 15-20 years (Ainsworth, 2008; Barrett, 2008; Brown, 2008; Harding, 2004; McCurry, 2005; Plummer, 2005; Seanor & Meaton, 2007; Simms, 2008). In those documents, in the ones produced by sector stakeholders and in the interviews conducted for this study, it was possible to discern three macro-conceptions of social entrepreneurship. The first one refers to social enterprises as businesses, the second one focuses on social entrepreneurs as innovators and the third one considers social entrepreneurship (social entrepreneurs, social enterprises and social entrepreneurial projects) as a community-related phenomenon.

Manager of social enterprise 1: “I mean previous to this, I’ve been in the social enterprise sector pretty much since the social enterprise term was coined, in fact, I have. And it took me probably seven years to realize that when the School for Social Entrepreneurs was talking about social entrepreneurs, they weren’t talking about social enterprise. They were talking about three different types of business model: one is a completely unsustainable business that gets grants, number two is a social enterprise which should be generating its own income, but has a social mission, and then the third one is about an individual entrepreneur who’s set up to do basically the same as any other business but happens to be doing something social.”

These three macro-conceptions sometimes have an overlap, but more often than not they diverge on the core characteristics they attribute to social entrepreneurship. As a consequence, they have often created open tensions between their proponents. An example of this is the case of UnLtd, whose founding members gradually left it due to disagreement among themselves and with the foundation’s CEO, regarding whom to support as social entrepreneur or enterprise with the funds available (Burne James, 2014; Grenier, 2008; interview of UnLtd founder, 2015).

The first macro-conception of social entrepreneurship revolves around social enterprises, described as businesses trading for a social purpose (examples of definitions in Table 3).

Social Enterprise UK website: “Social enterprises are businesses trading for social and environmental purposes. Rather than maximizing private pro?t, their main aim is to generate pro?t to further their social and environmental goals.”

It is a view supported by the government, by influential sector intermediaries like Social Enterprise UK, the Social Enterprise Mark and Co-ops UK and by the most renowned social enterprises based in England, such as the Big Issue, Divine Chocolate, Belu Water, Hackney Community Transport Group (HCT) or Greenwich Leisure Limited (GLL). Thanks to the support of these visible and powerful players, this conception appeared from the archival data as the most popular one in the public discourse around social entrepreneurship in England at present. This was well reflected in the frequency with which it came up in the interviews conducted.

However, possibly because of its success and of the presence among its proponents of organizations owing their survival to the vagueness of the concept (Huckfield, 2014), it is also the conception of social entrepreneurship for which there is a strong internal debate.

Liverpool Post, 7th June 2012: “Of course, at Social Enterprise Network we have a very clear idea of what defines social enterprise and we are working very hard to challenge misconceptions and misrepresentation of the term. … Debate will naturally remain…but perhaps JM Keynes got it right when he said: "It is better to be vaguely right than precisely wrong."

For example, some people and organizations argue that social enterprises — being businesses — should be financially sustainable and reinvest the majority of their profits to create social impact. Others believe that the core trait of social entrepreneurial business is its shared ownership and not the creation and/or reinvestment of profits. Also, the exact level of revenues that a social enterprise should derive from trade has been open to debate. For example, the Social Enterprise Mark requires organizations to obtain at least 50% of their revenues from trade to certify them as social enterprises, whereas for the government the threshold is set at 25% and for Social Enterprise UK a specific threshold around 50% would be desirable but not needed (Ainsworth, 2010; Cabinet Office, 2012; Findlay, 2013; Jolly, 2012; Ridley-Duff & Southcombe, 2012; Social Enterprise Mark, 2009; Social Enterprise UK, 2013; Third Sector Magazine, 2013). Other examples of slight variations of the conception of social enterprises as businesses can be found in the quotes below.

Director Magazine, February 2004: “Where social enterprises differ from the traditional model of charity is in tackling the underlying causes of social problems as well as the effects.”

Third Sector Magazine, 30th July 2008: “The first model describes enterprises that trade purely to make a financial return but use profits for a social purpose. … Model two covers enterprises whose trading activity has a social impact, but where a balance is struck between increasing social impact and maintaining a financial return. … The third model describes businesses whose financial return increases in parallel with their social return. Examples would be farmers markets and wind farms.”

Manager of social enterprise 2: “Social enterprises are asset-locked businesses trading for a social purpose. Sustainable businesses reinvesting their profits into furthering their social mission. Business solutions to social problems. Social entrepreneurs are capitalizing on market failure or business solutions to create social equality.”

The second macro-conception focuses instead on social entrepreneurs. It depicts them as innovators and disruptors changing the status quo of multiple sectors to create a fair and equal society (examples of definitions in Table 3). The leading proponents of this view are international organizations like Ashoka, the Schwab Foundation and the Skoll Foundation, some scholars, and multinational corporations such as Unilever.

Ashoka’s webpage: “Social entrepreneurs are individuals with innovative solutions to society’s most pressing social problems. They are ambitious and persistent, tackling major social issues and offering new ideas for wide-scale change.”

Social entrepreneur 1: “So social entrepreneurship is, to me, it’s making a change in society when the primary motivator for you is not the financial returns. It’s seeing the society change and improve.”

Because of its international origins, this macro-conception of social entrepreneurship is not shared by many local and national sector members. Nonetheless, it obtains a significant resonance thanks to the sustained publishing activity of some of its supporters, such as Ashoka or the Skoll Centre (Drayton, 2006; Elkington & Hartigan, 2008), and to an agreement among its proponents that is stronger than that among those of the other two macro-conceptions. Indeed, only in two cases was it possible to observe among the archival documents a slight variation of this macro-conception, due to the inclusion of references to trade and business models in its definition (Garet, 2014; Villa, 2016), and in no case were there traces of a strong internal debate within the supporters of this view.

Finally, the third macro-conception describes social entrepreneurship as the realization of initiatives – either business-like or charity-like – that benefit the community where they are implemented (examples of quotes in Table 3). This view is supported by intermediaries such as the School for Social Entrepreneurs and UnLtd and by some charities such as the Young Foundation, and it was the most prominent conception of social entrepreneurship at the origins of the sector (Grenier, 2008; Huckfield, 2014; Leadbeater, 1997; Teasdale, 2012).

The causes for its gradual marginalization within the public discourse might be found in the shift of the government’s and main funders’ priorities from community revitalization to financial sustainability, and in the excessive vagueness of its definition. Indeed, social entrepreneurs included in this view are individuals setting up a social enterprise, any worker/employee/volunteer participating in the social economy, innovative public servants and society’s change-makers (Downer, 2006; Jones & Keogh, 2006). Similarly, social enterprises that match its focus are cooperatives, social enterprises reinvesting profits and doing projects in their local area, and no-profits creating new employment or inclusion opportunities for marginalized groups (Brodie, 2010; Burne James, 2014; Reid & Griffith, 2006; Ridley-Duff & Southcombe, 2012).

Third Sector, 15th June 2010: “Guinness is launching a social entrepreneurship programme in the UK with social enterprise charity UnLtd and young people's charity Rathbone … for people who develop urban regeneration concepts that will make a positive difference to their local communities.”

Manager of social enterprise 3: “I think social enterprises are fundamentally set up to benefit the people that they serve and the people that work within them as opposed to a group of shareholders and creating just shareholder wealth. It is about taking the perspective of the community versus the perspective of only patients’ care.”

Altogether, the three macro-conceptions of social entrepreneurship have created a definitional debate. Some of the sector members coming from the charity world have disagreed vehemently with the risk-taking attitude implicit in the conception of social entrepreneurs as innovators and disruptors (Cater, 2006; Little & Warrell, 2007; Palmer, 2006). Individuals and organizations connected to the cooperative tradition have instead worried about the focus of the same macro-view on “hero-preneurs,” discounting the collective effort required for social change and the history of social entrepreneurship as a phenomenon meant to foster social inclusion (Dey & Teasdale, 2016). On the other hand, proponents of the “social entrepreneurs as innovators” view have often criticised the focus on “social enterprises as businesses” or on “social entrepreneurs as community-regenerators” because these types of actors lack novelty and the ambition of changing the root causes of the problems they are tackling (Caulkin, 2006).

Academic 1: "You know, the biggest threat for me is that the social enterprise sector becomes a quasi-government sub-contracting group that are delivering goods and services but that are not changing the actual problem and for me the key of entrepreneurship is … about really promoting system change.”

Social entrepreneur 2: “There is a huge emphasis on the sort of the personality cult and I think that, actually, isn’t always that helpful. … actually, you know, the world is made by lots of people who apply their time and energy, skills and not just the few in the limelight who happen to be the people who set up things and managed to take them forward.”

The definitional debate has been a constant feature of the sector and, as such, can be expected to have shaped its development. The next section will explore if and how this was the case, by looking at what sector members consider to be the current characteristics of the sector that can be attributed to the definitional debate.

The consequences of the definitional debate

While almost everyone agrees on the presence of a definitional debate around the concept of social entrepreneurship, there are very different opinions on what this means for the sector. According to some people and organizations, the lack of a single definition is a problem, for others it is an opportunity. Finally, a third group sees the definitional debate as something of interest only for academics. In general, those that were more critical about the definitional debate were the managers of social enterprises and the sector intermediaries connected to either the first or the third macro-conception. On the contrary, businesses and scholars were generally discounting the definitional debate as something belonging to the past. Interestingly, most of the views in support of the definitional debate came from the proponents of the second macro-view. This might be explained by the fact that, being part of a sub-sector which is much more homogeneous in its interpretation of social entrepreneurship, they are less subject to the contradictions and issues that might arise out of the lack of a clear definition.

Sector members seeing the definitional debate as negative justify their critiques with five core points. Firstly, the lack of a single definition hampers the effective provision of funds to social entrepreneurs and enterprises. Secondly, it makes it impossible for the government to grant the sector statutory rights and tax advantages. Thirdly, it hampers the growth of public awareness about the uniqueness and value of this new sector. Fourthly, it does not allow all sector stakeholders to push together for the growth and development of the sector. Finally, it reduces the probability of doing an accurate mapping of the social entrepreneurial activity present in the country. These problems have been characterizing the sector since its inception and are still felt nowadays and some sector members believe that the definitional debate played a role in this sense.

As far as funding is concerned, the lack of a univocal definition of social enterprises and entrepreneurs contributes to the disconnection between the social entrepreneurship sector and the social investment one (Cabinet Office, 2012; Nicholls, 2006; Pharoah, 2012; Schwartz, 2012; Temple, 2014; Third Sector Magazine, 2015; Villa, 2016). Funders are often unable to distinguish social enterprises from traditional businesses or charities and, therefore, are less willing to invest in them (Baines, Bull & Woolrych, 2010; Chapman, Forbes & Brown, 2007; Jones & Keogh, 2006). At the same time, the lack of clarity around the concept opens up the possibility for any organization or individual to label herself as “social enterprise” or “social entrepreneur” and thus to access special funds, investments and grants that were created to support the sector (Simms, 2008).

Employee of sector intermediary 1: “(The lack of a clear definition) is a very practical problem because of access to funding. …it does mean there's an awful lot of the standard funding routes that aren't terribly available to social enterprises. And some of the issues that relate to that …like including social enterprises in supply chains and allowing social enterprises to bid for government funding contracts, don't work terribly well because for a lot of the social enterprises.”

Third Sector, 4th June 2013: “The purists tend to see social investment as something that should be dedicated to encouraging a particular type of highly social organization. There is not yet a uniform view on exactly what type of organization ought to be supported, but purists…believe businesses that are not so purely focused ought to receive less or no support, because they are not really social enterprises.”

Legislation-wise, the lack of a definition prevents the creation of tax breaks and statutory rights because the government cannot isolate and establish who will benefit from them. Additionally, it reduces the impact of policy reforms like the Social Value Act – an act meant to favor the entrance of third-sector organizations in the supply chains of the public sector. In fact, public bodies and local authorities cannot easily distinguish social enterprises from other types of organizations that bid for public contracts.

Academic 2: “The lack of clarity has meant that there haven’t been tax benefits, or tax breaks or funding programs because they can’t decide who would get it and who wouldn’t.”

Third Sector, 1st October 2013: “O'Donohoe also called for a clear definition of social enterprise 'We're asking big businesses and government bodies to involve social enterprises in their supply chains,' he said. “We can't ask them to do a social audit every time.”

The presence of multiple definitions of social entrepreneurship also contributes to the persistent low awareness among the general public about the sector and its specificities (Chapman et al., 2007; Donovan, 2009; Grewal, 2008; Morrison, 2013; Munoz, 2009; Richardson, 2016). Indeed, the lack of a definition makes it difficult to explain to people what exactly is distinctive about social entrepreneurs and enterprises. In turn, this can mean that social enterprises and entrepreneurs often risk spending more time proving to funders and customers their value rather than actually producing social impact.

Employee of sector intermediary 2: “(Approaching corporate partners) is a challenge, for sure. For sure, it is a challenge and it always does take a little bit of explaining and even then, it’s often really when they meet a social entrepreneur, that … they’re like: I get it. I get what you mean.”

Third Sector magazine, 13th October 2009: “The standard of knowledge among ordinary people who don't work in the sector is very low,' she says. 'Social enterprise just isn't in the public domain. It's not an easy concept for many people to grasp, especially that it's not 'not-for-profit' but 'not-for-personal-profit'.' Many people, she says, think of social enterprise as a public sector activity.”

Independent.co.uk, 14th July 2013: “There's clearly an appetite in the market for social enterprise products; people look at what we do and their faces light up," she said. "But when we say it's a social enterprise, they don't really understand it. We talk [instead] about balancing business and social needs. They are both equally important.”

Fourthly, according to some interviews (but not to archival data, where this view could not be traced) the lack of a definition does not allow the sector to push as a whole for the obtainment of more resources and attention, generating instead an increasing numbers of buzzwords. This might end up lowering its legitimacy with external stakeholders, such as the national and local authorities or corporates and businesses.

Employee of sector intermediary 3: “I think the onus is on the sector itself to demonstrate a united front, to be clear on these things and not to have internal debates that detract from the issues because actually most people’s definitions have a lot more in common than they do differences. But it is a risk. I think at the moment, it’s not a damaging one but …if it starts to become fragmented, you lose the power of the whole and that’s a risk as well.”

Manager of social enterprise 4: “I think it’s important to clearly define what a social enterprise is because if it becomes fuzzy or becomes nebulous, then it affects policy and opinion-making - for example we work with the local enterprise partnership and if we all start falling out about the definitions, what it is and what it’s not, they won’t take us seriously.”

Finally, some of the interviewees were worried about the definitional debate because it hampers their attempts to map the presence of social enterprises country-wise or in specific local areas. This can mean missed opportunities for interested people and organizations to get in touch with social entrepreneurs and enterprises and for the latter to know where supporters and resources are located. Additionally, this prevents the production of sound statistics about the actual growth of the sector.

According to many interviewees and to some archival data, however, maintaining multiple definitions of social entrepreneurship is mostly beneficial (Dearden-Phillips, 2011; Ridley-Duff & Southcombe, 2012; Schwartz, 2013). First of all, it makes the sector inclusive and, consequently, favors its growth and hype. The more people and organizations consider themselves as involved in the sector, the more “word of mouth” is generated about it.

Member of charity 1: “I think probably the fact that a conversation is happening and that more and more people are getting involved in the conversation is probably a good thing ultimately because more and more people are aware, and they're likely to develop their own opinions.”

Employee of sector intermediary 4: “I think it is really good that the debate continues because I think the debate is the next generation learning about these issues and textures and so I think it is really healthy that that debate is vibrant, I am not the slightest a bit bored about it.”

Secondly, by keeping sector boundaries as broad as possible opens up opportunities for organizations with very different conceptions of social entrepreneurship to get involved in it, and to find their own niche. This, in turn, is positive because it facilitates the attraction of new players and it ensures that different types of social entrepreneurial activities can find the support they need.

Social entrepreneur 3: “I think anyone who actually wants to get involved or back schemes, decides what they are interested in and support that...The nice thing is that probably both sides get some attention and actually that gets people thinking what they think, which might be a good way to progress.”

Social entrepreneur 4: “I think you do have to support individuals …but, you know, there is only so much support that anybody could individually give me, before I actually need the way Liverpool and Manchester councils operate to begin to change also.”

Finally, some interviewees felt that the sector is still young and thus it is normal for it to have unclear boundaries and definitions. Its openness creates room for innovation and for making people feel part of a big community.

Member of charity 2: “It’s creating a bit of a community that people can feel a part of. …I remember making a presentation and people came up from the audience afterwards and said, “Thank you for giving me a label for what I am. I know that I can make money and I know that I can do good and I didn’t know that there were other people who thought this way”

Besides people and organizations feeling strongly negative or positive about the definitional debate, there are also some sector members who are neutral about it. Their main argument is that in general there is a broad agreement, so small differences don’t matter and merely serve to create distractions. Rather, what matters is to support people and organizations, who are trying to create a better world and make a positive change.

Social entrepreneur 5: “I think it’s a distraction from what really matters. People should be---organizations should be judged by their impact, not about whether they’re profit-making or not. Organizations should be judged by how effectively they’re run and by the company culture that they’re able to create. … Those are the things that we should be talking about and shining light on good examples. I think this whole hype around social enterprises has created a lot of distraction, has created a lot of new buzz words, it has created sort of new sectors around —it’s something that really nobody is quite sure how to define and that really has always existed.”

In some cases, the interviewees holding this opinion recognized the existence of both benefits and issues generated by the definitional debate but believed that, overall, their trade-off and leveling out of each other made the whole disquisition irrelevant.

Business 1: “It’s a difficult question. I think the debate about defining what a social enterprise is, has become pretty stale, and it’s not something that people are really talking about anymore. …I think in the end, no one is probably going to agree on one single definition of it. I suppose on one hand that gives us a certain degree of flexibility in moulding our work to fit a definition that works for us. … On the other hand, without a single definition--- even within the UK, there’s no single definition--- without a single definition, it often becomes difficult to put together things like metrics and numbers around how many social enterprises there are, for example, and to look at statistics. ”

In some other cases, interviewees felt that the sector was so inclusive at this point and its boundaries so ill-defined that the chance to reach an agreement is lost forever and should, therefore, be excluded from the public discourse in favor of topics for which something could still be done.

Social entrepreneur 5: “I don’t know. The definition of social enterprises and social entrepreneurship is like a long, long discussion that’s been going on for ten years and a lot of people have kind of bored. I don’t know. I don’t think it really matters anymore, to be honest. …. I just think it’s worthless because nobody really understands what it means and because it’s become so wide, it doesn’t really mean anything anymore.

In conclusion, the data showed the presence of three different conceptions of social entrepreneurship within the sector in England. Most of the archival data consulted and the interviews conducted showed a widespread awareness among sector members of their different conceptions of the sector, of its role and of its boundaries. However, whilst most people agreed on the lack of a single definition, it was hard to understand what its consequences are. In fact, views on the matter varied from positive, to negative, to neutral. The next section discusses how these findings relate to the existing literature.

DISCUSSION

The three views of social entrepreneurship that could be traced in the data partially match those of the three schools of thought identified by the existing literature. The “social entrepreneurs as innovators” view is closely related to the school of thought referred to by Defourny and Nyssens (2010) as “The Social Innovation School of Thought” (p. 41) and to the academic discourse that Mair and Marti (2006) described as focused on the catalysts for social transformation. The “social enterprises as businesses” view is instead connected to the “EMES approach to social enterprise” (Defourny & Nyssens, 2010, p.42) and, to a certain extent, to the scholarship looking at social practices of businesses (Mair & Martí, 2006). Finally, the view of “social entrepreneurship as community initiatives” can be seen as implicitly encompassing the definitions of social entrepreneurship as a collective activity, solving failures of either the public or private sectors (Bacq & Janssen, 2011). Additionally, both the business-related and the community-related views sometimes include the “Earned Income” school of thought (Defourny & Nyssens, 2010, p.40; Sepulveda, 2015), by accepting within their realm charities interested in becoming financially self-sustainable or no-profits engaging in revenue-generating activities for the benefit of their communities.

The data collected for this study also confirms the findings of Nicholls (2010) and Teasdale (2012) regarding the presence in the sector of paradigm-building actors fighting for legitimacy in the space and proposing diverging views of social entrepreneurship and social enterprises. Several interviewees, when commenting on the definitional debate, mentioned sector intermediaries, financial intermediaries and umbrella bodies as one of the causes of the presence of multiple definitions of social entrepreneurship. They believed that the insistence of certain players on different nuances of the definition, in order to support their own work in the sector, made it difficult to reach an official definition even if a broad agreement was already in place. Finally, some of the considerations about the negative consequences of the lack of a clear definition, such as the opportunity for any organization to label itself as a social enterprise, supported the findings of Dey and Teasdale (2016) on organizations sometimes only pretending to be social enterprises in order to obtain resources.

However, there are also differences between the academic debate on social entrepreneurship and the one happening in the sector in England. On the one hand, the scholarly discourse rarely focuses explicitly on social entrepreneurship as a community-related activity. This might suggest that such a definition is probably typical of the sector in England and might not be sufficiently represented in other contexts. On the other hand, the conception of “social entrepreneurship as engagement of no-profits in revenue-generating activities”, often cited by the literature (Bacq & Janssen, 2011; Defourny & Nyssens, 2010; Hoogendoorn et al., 2010; Mair & Martí, 2006), was not really traceable in the data, if not within a few quotes that could be connected to either the business- or community-related macro-conceptions..

This finding conflicts with those of Teasdale (2012), which presented the “Earned income” school of thought as the one towards which the sector in England had been heading since 2006. Furthermore, while Teasdale (2012) placed cooperatives as a stand-alone conceptualization of social enterprise present in England, according to the data gathered for this study, cooperatives are often included in the “social enterprise as business” discourse or in the “social entrepreneurship as community-related phenomenon” and only appeared as a stand-alone category in some historical archives. These incongruences might be explained by the different sample and sector boundaries used by the two studies (social enterprises and paradigm-builders conceptions for Teasdale (2012) vs. social entrepreneurship and general-stakeholders conceptions for this paper), or by a further change of the public discourse since 2010, the year in which Teasdale’s data collection stopped.

The evolution of the definitional debate and of the public discourse observed in the archival data also suggests a trend that the existing literature on the sector still has not addressed: the increasing shift of the sector in England towards the entrepreneurial and business side of social entrepreneurship, with no-profits and community-related initiatives being gradually left out of the public discourse. This trend can be attributed to a mix of changes at the macro-level — such as the economic crisis —, and at the policy level — such as the institution of the social investment sector and the encouragement of self-sustainable social enterprises able to deliver public services (Dey & Teasdale, 2016; Hazenberg et al., 2016; Nicholls & Teasdale, 2016; Sepulveda, 2015; Teasdale, 2012). As such, it confirms the model elaborated by Kerlin (2013), which included the type of government and its political orientation, and macro-factors such as economic development, in the institutional conditions shaping the evolution of social entrepreneurship in different countries.

The core contribution of this paper, however, comes from the findings on the consequences of the presence of a definitional debate in the social entrepreneurship sector. Thus far, the lack of clarity around the meaning of social entrepreneurship has prevalently been portrayed as a negative issue. From an academic point of view, the impossibility to define a concept, hampers the creation of a dedicated scholarly field, neatly separated from existing ones such as entrepreneurship and the development of a clear research agenda (Austin, 2006; Lehner & Kansikas, 2013; Mair & Martí, 2006; Nicholls, 2010). On the contrary, for the stakeholders involved in the social entrepreneurship sector, the lack of a univocal definition of the phenomenon is not perceived as necessarily a problem. The findings showed that in England, members of the sector consider the lack of a definition sometimes as an issue, sometimes as an opportunity, and sometimes as something that does not matter.

The reasons why the definitional debate might be an issue complement and partially disconfirm the hypotheses of Peredo and McLean (2006). The two authors mentioned three potential, practical downsides of the lack of a definition: the absence of sector-specific performance metrics and evaluation standards; the missed opportunity of creating legislative support; and the difficulty in attracting talent. The findings of this paper confirmed that the legislative support for the sector could be hampered by the lack of a definition. However, neither interviews nor archival data mentioned the sourcing of talent as a problem and even if the absence of performance metrics often appeared in the archival data as an issue, it was never connected as such to the definitional debate. At the same time, the findings highlighted a new set of issues that can arise due to the multiplicity of definitions of social entrepreneurship. These issues range from the obtainment of appropriate financial and non-financial support for social entrepreneurs and enterprises, to the difficulties in mapping the sector and in raising awareness of it among the general public or in lobbying for it with a single voice.

CONCLUSION

The paper set out to enquire what the consequences of a lack of definition of social entrepreneurship are for sector members and stakeholders. To do so, it looked at data from the social entrepreneurship sector in England, where the presence of a definitional debate is well known. The findings show that the meanings attributed by sector members to the concepts of “social entrepreneurs” and “social enterprises” – at least in England - are slightly different from those presented by the academic literature. This might suggest that the practicing of social entrepreneurial activities and the involvement in the sector of multiple paradigm-building players are changing the focus of this emerging sector over time, or that the scholar view of the sector is not fully aligned with its actual development.

The findings also show that the lack of a single conception of social entrepreneurship has negative consequences, not only for the study of this discipline, as extensively discussed by the literature, but because it can also cause issues for practitioners. However, this might not be necessarily the case. Some sector members, indeed, consider the definitional debate as a strength of the sector, and not just as a liability. Accepting multiple views makes the sector inclusive, open to innovation, and supportive of a wide variety of projects that aim to benefit society at large. The fact that the sector has kept on growing in England over the past 20 years might mean that these benefits actually overcome, or at least match, the negative consequences of the definitional debate. As such, the latter might also be seen as irrelevant for the sector and its stakeholders

The study presents some limitations. Firstly, it is based on a single case study; consequently, its findings cannot be generalized and may be specific to the sector analyzed. Secondly, it relies on interviews and archives, which risk offering only a partial view of what happens in the sector and which have intrinsic biases, for example, their production based on a specific goal or input. Finally, the relatively limited number of interviews makes it hard to establish how widespread and detrimental the issues and benefits of the definitional debate emerging from the findings are.

Nonetheless, the presence of these limitations, together with the novelty of some of the findings, also opens up several avenues for future research. The only partial alignment between the schools of thought on social entrepreneurship described in the academic literature and those that emerged from the data on the English social entrepreneurship sector, calls for more empirical studies on how the terms “social entrepreneurship”, “social enterprises” and “social entrepreneurs” are used in practice. Additionally, it calls for a revision and update of the academic discourse on social entrepreneurship.

Furthermore, it would be essential to explore further the state of the sector in England with a quantitative study, verifying the findings of this paper with a bigger sample of stakeholders. Finally, it would be interesting to analyze in greater depth, maybe with the use of a comparative study, the nature of institutional conditions and organizational strategies that give rise, and persistence, to the definitional debate around social entrepreneurship.

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Abstrakt

Koncepcja przedsiębiorczości społecznej od zawsze była kwestionowana, zarówno w dyskursie akademickim, jak i wśród praktyków. Badacze wkładają wiele wysiłku w analizę odmiennych definicji przedsiębiorczości społecznej i negatywnego wpływu takiej debaty na przedsiębiorczość społeczną jako pola badawczego. Bardzo niewiele wiadomo na temat konsekwencji wielorakiego rozumienia przedsiębiorczości społecznej dla ludzi pracujących w tym sektorze i innych interesariuszy. Niniejsza praca poświęcona jest opisowi badania jakościowego, które miało na celu pokazanie co pracownicy sektora przedsiębiorczości społecznej w Anglii sądzą na jej temat i jak postrzegają jej niejasne granice. Wyniki pokazują, że w Anglii funkcjonują trzy różne koncepcje przedsiębiorczości społecznej. I choć wszyscy zgadzają się na obecność debaty definicyjnej, to opinie na temat konsekwencji dla tego sektora jest kilka. Niektórzy członkowie uważają, że niesie to ze sobą pozytywne konsekwencje, część uważa raczej odwrotnie, a jeszcze inni uważają, że debata ta nie ma większego znaczenia.

Słowa kluczowe: przedsiębiorczość społeczna, definicje, przedsiębiorstwo społeczne, przedsiębiorca społeczny, UK, Anglia.

Biographical note

Tanya Collavo is a Ph.D. student in Management Research at Said Business School, Oxford University, where she studies brokerage and institutional strategies in the social entrepreneurship sector. Her research interests focus on the theoretical intersection between networks and brokerage and institutional theory, with specific emphasis on new sectors such as social entrepreneurship, the sharing economy or sustainable business. She currently serves as teaching assistant for the MBA Rethinking Business course and as tutor for the undergraduate course in Strategy and Innovation.


1 Tanja Collavo, DPhil (PhD candidate), Said Business School, Oxford University New College, Holywell Street, OX1 3BN Oxford (UK); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Received 1 May 2017, Revised 27 June 2017, Accepted 25 September 2017

DOI: 10.7341/20181424 JEL codes: L26, L31/

Received 13 March 2017, Revised 3 May 2017, Accepted 22 May 2017

Huei-Ching Liu, Research Assistant, Department of Bio-Industry Communication and Development, National Taiwan University, Taipei, No. 1, Sec. 4, Roosevelt Road, Taipei, 10617, Taiwan; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Ching Yin Ip, Research Assistant, Department of Bio-Industry Communication and Development, National Taiwan University, Taipei, No. 1, Sec. 4, Roosevelt Road, Taipei, 10617, Taiwan; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..
Chaoyun Liang, Professor, Department of Bio-Industry Communication and Development, National Taiwan University, Taipei, No. 1, Sec. 4, Roosevelt Road, Taipei, 10617, Taiwan; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Abstract

Journalists have been facing a variety of challenges and are even being laid off in the face of changing media ecosystems in the age of digital convergence. Sharing similar characteristics with entrepreneurs, numerous journalists have worked together to develop social enterprises, attaining social change through business approaches. The present study explores the intentions of former and current journalists to establish social enterprises, using questionnaires focused on personality traits, creativity, and social capital. Results reveal that creativity was found to have a significant influence on the social entrepreneurial intentions of journalists, as does having higher bridging-type social capital.

Keywords: creativity, entrepreneurial intention, personality traits, social capital, social enterprise.

INTRODUCTION

In this era of digital convergence, people freely upload their texts, images, and videos to social media platforms. The subsequent aggregation of people and information on the Internet has garnered attention from journalists, who then use the contents posted online as news sources (Burgess & Green, 2009, p. 15). Newman, Dutton, and Blank (2012) reported that the information from social media had been adopted by journalists to strengthen their news production and dissemination roles. Therefore, newspapers, broadcasts, and television are closely integrated with the Internet, which has changed the conventional media ecology. Anyone can become a news producer, producing a massive challenge to the professional status of journalists.

This aggregation of the media ecology has caused a series of layoffs worldwide over the previous five years. Sanlih E-Television in Taiwan, which is actively transitioning into a new medium, laid off 150 of its workers in 2014, whereas TVBS, the first cable television company in Taiwan, announced that only senior reporters aged over 45 years may apply for its retirement plan. In the United Kingdom, many full-time journalistic jobs have been changed into contract or freelance jobs (Storey, Salaman & Platman, 2005). In the United States, the volume of advertisements in conventional paper media dropped 48% from 2006 to 2010, and news jobs have decreased by 36% in the past decade (Smith, 2012). The media industry has thus been stalled and many journalists, forced to leave their jobs, must find alternate career paths. Numerous laid-off reporters have worked together to develop social enterprises, attaining social change through business approaches.

Journalists share several similar characteristics with entrepreneurs, such as their curiosity about new things, their ability to view the world from different perspectives, and their interactions with people at various levels (McManus, 2015). Studies have reported that personality traits influence individuals’ entrepreneurial intentions and behaviors (Brandstätter, 2011; Collins, Hanges & Locke, 2004; Zhao, Seibert & Lumpkin, 2010). Accordingly, people who are extroverted, open to new experiences, conscientious, yet have low neuroticism and agreeableness tend to possess strong entrepreneurial intentions. In addition, entrepreneurs in the knowledge economy must possess excellent creativity (Carayannis, Popescu, Sipp & Stewart, 2006). Similarly, social capital strongly influences people’s entrepreneurial intentions (Liñán & Santos, 2007). Therefore, the present study explores the effects of personality traits, creativity, and social capital on the social entrepreneurial intentions of journalists.

LITERATURE REVIEW

Social enterprises and entrepreneurial intentions

Social enterprises are those created for social welfare and attained social change through innovation (Pelchat, 2005). Social entrepreneurs provide nonprofit job opportunities, cultivate a service workforce, and promote their positions on society, the environment, and public welfare through business approaches (Vitiello & Wolf-Powers, 2014). Social entrepreneurs must be capable of creating social and economic value as well as long-term self-sufficiency. This value involves preserving sociocultural heritage, satisfying recreational and aesthetic needs, and promoting economic functions to generate goods and services (Mander, Wiggering & Helming, 2007). Smith (2012) reported that numerous journalists who left their media jobs for entrepreneurship have aimed to change the world. In particular, 71% of the journalists indicated that the importance of conventional media will drop in five years, and 84% believe that social enterprises will become increasingly vital, and that news companies will also transition into social enterprises.

Entrepreneurial intentions can be defined as the conviction and preparation required for constructing a new enterprise or increasing the value of an existing enterprise, and the determination for continual planning (Thompson, 2009). Entrepreneurial intentions also play a mediating role in triggering action (Fayolle, Gailly & Lassas-Clerc, 2006). The entrepreneurial intentions of small, medium, and non-profit enterprises vary from those of general for-profit enterprises and require separate research perspectives, arguments, and practices for analysis (Pittaway & Cope, 2007). The entrepreneurial intentions of social entrepreneurs involve increasing social capital and strengthening community cohesion, and are therefore distinct from those of business entrepreneurs (Mair & Noboa, 2006). According to prior research (Lans, Gulikers & Batterink, 2010; Liñán & Chen, 2009), Wang, Peng, and Liang (2014) developed an entrepreneurial intention scale with high reliability and validity. This scale categorized entrepreneurial intentions into two factors, namely conviction, and preparation.

Personality traits versus entrepreneurial intentions

Personality traits are a type of stable tendency that reveal the distinct patterns of thought, emotion, and behavior of each individual (Costa & McCrae, 1992). These unique traits are expressed in the physical and psychological characteristics of individuals through interactions among genetic, environmental, and learning factors, and are considered to be integrated and persistent (Liang, Chia, & Liang, 2015). The five-factor model is a personality theory that has currently been stably developed in international academia. According to this model, personality traits involve five major factors, namely extraversion, openness to experience, neuroticism, conscientiousness, and agreeableness. Hollifield, Kosicki, and Becker (2001) indicated that journalistic employers prioritized the personality traits and work habits of their employees over their professionalism.

The personality traits of journalists are associated with entrepreneurship (Brandstätter, 2011; Collins et al., 2004; Zhang, 2008). Generally, they are extraverted, independent and open to new experiences (Henningham, 1997; Siu & Lo, 2013). They usually possess high self-confidence (Chen, Greene, & Cricke, 1998) and firmly believe in their own capabilities to adapt to the external environment and control their performance (Simon, Houghton & Aquino, 2000). These traits define low levels of neuroticism. They commonly hold strong achievement motivations; in other words, they are typically conscientious (Collins et al., 2004; Stewart & Roth, 2004). They are confronted by limited resources, insufficient legal protection, and substantial financial risks, thus becoming more competitive and less agreeable (Zhao & Seibert, 2006). Recent meta-analysis studies have reported that people with strong entrepreneurial intentions are extroverted, open to new experiences, and conscientious, but are also less neurotic and agreeable than other people (Brandstätter, 2011; Zhao et al., 2010). The current study aimed to acknowledge the correlations between identified variables rather than determine their causal relationships. In the end, whether these correlations are positive or negative will be theory-driven and depend on the following measurement analyses. On the basis of the aforementioned studies, we proposed the first two hypotheses:

H1. Extraversion, openness, and conscientiousness are positively related to social entrepreneurial intentions.

H2. Neuroticism and agreeableness are negatively related to social entrepreneurial intentions.

Creativity versus entrepreneurial intentions

According to Barron and Harrington (1981), creativity is defined from two distinct perspectives: the product perspective, which regards creativity as new products with socially recognized achievements (Baer, Kaufman, & Gentile, 2004; Hennessey & Amabile, 2010), and the competency perspective, which refers to creativity as the competencies expressed by individuals in specific tasks (Fryer, 2006). Both perspectives involve two core concepts, namely originality and usefulness (Runco & Jaeger, 2012). In aggregating previous studies, the originality of creativity implies the ability to produce a novel or uncommon idea, behavior, or work, and that the usefulness of creativity implies the ability to produce an appropriate, effective, or valuable idea, behavior, or work. Both must be accepted in the specific societal context (Amabile, 1997; Lin, Hsu & Liang, 2014; Runco & Jaeger, 2012). Cropley (2015) maintained that creativity must involve the qualities of elegance and genesis. The arguments by Lin et al. (2014) and Cropley (2015) were adopted in this study for developing a research instrument.

Prior research has determined that creativity is a critical motivator of entrepreneurial intentions, and proactive and creative people exhibit high levels of entrepreneurial desirability (Balachandran & Sakthivelan, 2013; Zampetakis, 2008). Creative people tend to take more risks and are more impulsive, independent, and intrinsically motivated. They also see themselves as more competent, hard-working, persistent, and gritty (Kaufman, 2011). The climate for innovation on campus can increase the entrepreneurial intentions of teachers and students (Lee, Wong, Foo & Leung, 2011). In investigating students attending elective journalistic courses at school, the desire to express creativity through various lifestyles and opportunities was identified as students’ primary motivation for attending these courses (Hanusch et al., 2016). Similarly, most in-service journalists enjoy being creative, possess strong creativity, and exhibit higher social entrepreneurial intentions than do ordinary people (Lee & Min, 2016). In addition, student imagination and creativity have considerable influences on ventures and rural service (Chang, Yao, Chen, King & Liang, 2016; Yao, Peng, Lee & Liang, 2016). Based on these studies, the following hypothesis was proposed:

H3. Creativity is positively related to social entrepreneurial intentions.

Social capital versus entrepreneurial intentions

Social capital can be defined as the relationship networks that can be effectively mobilized and the totality of the resources owned by all members in the networks (Bourdieu, 1986). The social capital owned by each individual determines the position of the individual in a group, affects the types and quantities of social resources available to the individual, and defines the opportunity for the individual to access these resources (Lin, 2002). Social capital enhances entrepreneurial activities, particularly knowledge acquisition, business opportunity identification, relational connections, reputation establishment, and performance improvement (Lechner & Dowling, 2003; Partanen, Kristian, Westerlund, Rajala & Rajala, 2008; Shaw, Lam & Carter, 2008).

Putnam (2000) indicated that social capital could be categorized into two dimensions, namely bonding and bridging. Bonding social capital refers to strong ties with family and friends who may provide emotional support or access to scarce resources. Bridging social capital refers to weak ties among individuals connected across different social networks and providing new perspectives. Correspondingly, Williams (2006) conceptualized and developed a social capital assessment scale containing 20 items. Furthermore, Liñán and Santos (2007) determined that higher social capital generates higher entrepreneurial intentions.

Media frequently play a role in bridging communities with social capital, facilitating communications among the diverse groups in the communities and promoting social welfare, thus enhancing the development of social capital (Richards, 2013). The rise of the Internet has facilitated a new ecology of communications, and the online interactions strengthen community connections and enable the extensions of external relationships (Joinson, 2003). Through the mediation of emerging communication technology, Huysman and Wulf (2004) indicated that interpersonal networks can be established, and social capital can be accumulated. Currently, the most frequently employed communication technology is social media, which is most profoundly and positively associated with social capital (Valenzuela, Park & Kee, 2009). Journalists frequently rely on social media to collect information, maintain relationships, and perform interactive communications. Journalists, as a group, accumulate social capital for social entrepreneurship the most easily. The aforementioned studies lead to the final two correlational hypotheses:

H4. Bonding social capital is positively related to social entrepreneurial intentions.

H5. Bridging social capital is positively related to social entrepreneurial intentions.

METHODS

Samples

By conducting an online questionnaire, we studied factors influencing the intentions of former or current journalists to start social enterprises. All participants were former or current journalists. Descriptive statistics obtained by analyzing the percentage frequency distribution of the participants’ demographic data are listed in Table 1:

Table 1. Descriptive analysis of Study 1 (n = 401)

Variables

Descriptions

Gender

205 men

196 women

Age

25 or younger

26–30

31–35

36–40

41–45

46 or older

25

31

77

97

112

59

Seniority

< 1 year

1–3

4–6

7–9

10–12

> 13 years

18

55

40

36

71

181

Measurements

In Part 1, personality was measured using a simplified version of the Big Five personality traits model developed by Thompson (2008). We adapted the original English-language inventory, which consisted of 40 items, into a 20-item Chinese-language questionnaire based on the factor loadings of the inventory. In Part 2, creativity was measured using results from Lin et al. (2014) and Cropley (2015). Specifically, creativity was divided into two aspects: originality and usefulness. In Part 3, social capital was measured using the Social Capital Scales devised by Williams (2006). The original scales comprised of 20 items measuring two types of social capital, namely, bridging- and bonding-type social capital. For this study, we selected the 10 items featuring the highest factor loadings. In Part 4, social entrepreneurial intentions were measured using 8 items rearranged on the basis of Wang, Peng, and Liang (2014). The questionnaire for this study adopted a 6-point Likert-type scale, with strongly agree = 6, agree = 5, somewhat agree = 4, somewhat disagree = 3, disagree = 2, and strongly disagree = 1.

Procedures

The questionnaires were distributed between October 1, 2016, and November 5, 2016, through online social media groups formed by journalists. The design of the online questionnaire system requires participants to complete all items before proceeding to the next page; therefore, no missing items and thus no missing values existed. A questionnaire was deemed invalid if the responses to all items were similar or if responses to reverse items were illogical. Ultimately we collected 445 questionnaires and obtained 401 valid samples after removing 40 invalid samples.

RESULTS

Exploratory factor analysis

Factors used in the exploratory factor analysis were required to have an eigenvalue greater than 1 and a factor loading greater than .3. Table 2 shows that regarding personality traits, results from Bartlett’s sphericity test all reached a level of significance (χ2 = 2549.869; p < .001) and the Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy was .743, indicating the factors could be employed to conduct a factor analysis. The test results showed that five factors could be extracted from the 20 items, with a total cumulative variance explained of 58.020%. Therefore, the 20 items for personality traits can be divided into the following five constructs: extraversion, openness to experience, neuroticism, conscientiousness, and agreeableness.

Table 2. Factor loading, M, SD, Cronbach’s α, and percentage of variance of personality traits

Factor/Item

EX

OP

NE

CO

AG

M

SD

α

% of variance

Extraversion (EX)

             

.90

14.32

Talkative

.759

       

4.40

.96

.80

 

Outgoing

.820

       

4.17

1.02

.79

 

Reserved

.844

       

3.77*

1.02

.78

 

Shy

.803

       

3.98*

1.03

.82

 

Open to experience (OP)

             

.80

14.07

Creative

   

.820

   

4.38

.89

.55

 

Philosophical

 

.415

.704

   

4.72

.85

.65

 

Unimaginative

   

.529

   

4.31*

1.02

.61

 

Unintellectual

 

.421

.426

   

4.44*

.97

.61

 

Neuroticism (NE)

             

.78

9.95

Anxious

     

.607

-.343

3.88

1.27

.59

 

Jealous

     

.565

 

2.73

1.01

.59

 

Unworried

     

.804

 

3.78*

1.14

.49

 

Unenvious

     

.713

 

3.32*

1.05

.61

 

Conscientiousness (CO)

             

.86

9.87

Systematic

 

.781

     

4.41

.86

.71

 

Careful

 

.677

     

4.25

.96

.74

 

Disorganized

 

.781

     

4.50*

.91

.70

 

Inefficient

 

.787

     

4.70*

.90

.75

 

Agreeableness (AG)

             

.76

9.78

Sympathetic

       

.481

4.80

.86

.56

 

Not harsh

       

.608

4.10

1.08

.54

 

Unkind

       

.725

4.60*

1.03

.48

 

Rude

       

.717

3.59*

1.27

.55

 

Total variance explained

               

58.020

Note: * refers to the fact that the times mean scores of these items were reversed.

Results in Table 3 show that, regarding creativity, results from Bartlett’s sphericity test did not reach a level of significance. Consequently, the factors cannot be used to perform a factor analysis, but the 12 items were used as a construct with a cumulative variance explained of 65.155%.

Table 3. Factor loading, M, SD, Cronbach’s α, and percentage of variance of creativity

Item

Creativity

M

SD

α

% of variance

Item

Creativity

M

SD

α

% of variance

I can develop an unconventional business plan

.797

3.85

.922

.903

 

I can develop a unique business plan

.803

3.79

.930

.903

 

I am not good at identifying new market needs

.530

3.97*

.909

.916

 

I am good at proposing innovative ideas based on market needs

.718

4.09

.804

.907

 

I can develop a business plan that targets specific market segments

.880

3.84

.841

.899

 

I can develop a business plan that can lead the market

.880

3.84

.841

.899

 

I can understand the diverse needs of various customers

.665

4.31

.794

.909

 

I am unable to adapt flexibly to market changes

.385

4.23*

.920

.922

 

I can consider the preference of target consumers

.665

4.31

.794

.909

 

I can develop a business plan that meets the target market’s demand

.830

4.00

.742

.902

 

I can develop a business plan that attracts investors’ attention

.722

3.85

.807

.907

 

My business plan can adapt to different markets after adjustments

.759

3.84

.810

.905

 

Total variance explained

       

53.684

Note: * refers to the fact that the times mean scores of these items were reversed.

Results in Table 4 show that regarding social capital, results from Bartlett’s sphericity test reached a level of significance (χ2 = 1604.913; p < .001) and the KMO measure of sampling adequacy was .761, indicating that the factors can be employed to conduct a factor analysis. The results showed that two factors can be extracted from the ten items, with a total cumulative variance explained of 64.662%. The ten items can be divided into the following two constructs: bonding and bridging.

Table 4. Factor loading, M, SD, Cronbach’s α, and percentage of variance of social capital

Factor/Item

BON

BRI

M

SD

α

% of variance

Factor/Item

BON

BRI

M

SD

α

% of variance

Bonding (BON)

       

.71

31.84

There are several people I trust to help solve my problems

.746

 

4.51

.78

.64

 

There is someone I can turn to for advice about making very important decisions

.758

 

4.59

.76

.63

 

If I need an emergency loan of US$500, I have no one I can ask

.581

 

4.45*

1.11

.73

 

The people I interact with would put their reputation on the line for me

.652

 

3.86

1.10

.68

 

The people I interact with would help me fight an injustice

.675

 

4.33

.87

.65

 

Bridging (BRI)

       

.75

28.91

Interacting with people makes me interested in things that happen outside of my town

 

.886

4.85

.83

.63

 

Interacting with people online/offline makes me want to try new things

 

.893

4.88

.83

.63

 

Talking with people does not make me curious about other places in the world

 

.567

4.62*

1.17

.79

 

Interacting with people makes me feel part of a larger community

 

.403

4.10

1.06

.78

 

Interacting with people makes me feel connected to the bigger picture

 

.780

4.66

.82

.67

 

Total variance explained

         

60.75

Note: * refers to the fact that the times mean scores of these items were reversed.

Regarding social entrepreneurial intentions, results from Bartlett’s sphericity test reached a level of significance (χ2 = 2420.223; p < .001) and the KMO measure of sampling adequacy was .913, indicating the factors can be employed to conduct a factor analysis (Table 5). The test results showed that the total cumulative variance explained was 65.555%. The eight items for social entrepreneurial intentions were used as a single construct.

Table 5. Factor loading, M, SD, Cronbach’s α, and percentage of variance of social entrepreneurial intention

Factor/Item

SEI

M

SD

α

% of
variance

Factor/Item

SEI

M

SD

α

% of
variance

Social entrepreneurial intention (SEI)

           

I wish to start a social enterprise that assists in alleviating environmental issues

.912

4.09

1.06

.92

   

I have a preliminary idea for a social enterprise that I plan to implement in the future

.895

3.57

1.08

.91

   

My professional goal is to become a social entrepreneur

.879

3.24

1.13

.90

   

I am willing to do anything to become a social entrepreneur

.864

3.26

1.21

.90

   

I expect that at some point in the future, I will be involved in launching an organization that aims to promote environmental sustainability

.827

3.37

1.15

.90

   

I expect that at some point in the future, I will be involved in launching an organization that aims to help disadvantaged groups

.742

3.62

1.18

.90

   

I will act as a professional manager and get involved in the management of a social enterprise through promotion

.677

3.42

1.16

.91

   

If I inherit my family’s business, I plan on transforming it into a social enterprise

.634

3.68

1.21

.92

   

Total variance explained

       

65.55

 

Multiple regression analysis of the variables

The results of a multiple regression analysis found the overall model reached a level of significance (p < .001). In addition, creativity and bridging-type social capital as constructs reached a level of significance (p < .05), whereas constructs under personality traits were nonsignificant (Table 6). Therefore, both H3 and H5 were supported, whereas H1, H2, and H4 were rejected.

Table 6. Multiple regression analysis of the variables

Variables

 

Social Entrepreneurial intentions

 

Factors

Beta

t

p

 

(Constant)

.386

.73

.46

Personality Traits

Extraversion

-.026

-.46

.64

 

Openness

-.105

-1.27

.20

 

Neuroticism

.072

1.28

.20

 

Conscientiousness

.008

.11

.91

 

Agreeableness

-.010

-.16

.87

Creativity

 

.593

6.96

.000***

Social Capital

Bonding

.069

.92

.35

 

Bridging

.177

2.43

.015**

Summary

R2

.180

F

10.76

p

.000***

* p < .05, ** p < .01, *** p < .001

DISCUSSION

Our results indicate that the big five personality traits of journalists had no significant influence on their social entrepreneurial intentions. Our hypotheses are built on classic entrepreneurship literature rather than newly emerging social entrepreneurship studies, possibly explaining this result. In addition, we arrived at this finding probably because creativity was included as an independent variable. Research has confirmed a strong correlation between personality traits and creativity (Amabile, 1983; Chang, Peng, Lin & Liang, 2015). The influence of personality traits was probably subsumed by that of creativity.

Prior research has indicated that social entrepreneurs strive to develop creative mechanisms for circumventing environmental barriers (Dacin, Dacin & Matear, 2010; Shaw & Carter, 2007). Our results also support the view that creativity positively influenced the social entrepreneurial intentions of Taiwanese journalists, concurring with the findings of previous studies. The finding implies that journalists possessing higher levels of creativity are more confident about working independently to confront difficulties, although journalistic voices are traditionally constricted by norms, narratives, and precedents, leaving little room for creativity (Markham, 2012).

Furthermore, bridging social capital has not often been recognized as a robust antecedent for social entrepreneurial intentions (Lorenz, 2008), suggesting a particular need in the context of journalism for bridging social capital to provide new perspectives and innovative approaches. Valenzuela, Park, and Kee (2009) argued that heavy usage of communications technology has a significant positive correlation with social capital, and most Taiwanese journalists are heavy social media users. This study corroborates the finding of Valenzuela et al. (2009), that heavy usage of social media enables journalists to gain bridging-type social capital, which is beneficial for building social enterprises. Moreover, Hockerts (2017) indicated that prior experience of social work can be used to predict social entrepreneurial intentions. Creativity and social capital are both positively correlated with prior experience (Choi, 2004; Fernandez, Castilla & Moore, 2000), supporting Hockerts’ findings in the case of journalists.

This study has several limitations. It was conducted using convenience sampling, where questionnaires were distributed to journalists in online social groups. Journalists with experience of more than 13 years were overrepresented (181 out of 401 participants), indicating a potential sampling bias. In addition, the target participants were former or current journalists, with no distinction made between the two types of participants. Consequently, we cannot discuss the results based on any specific group. It is not known if the current occupation of former journalists is significant for the results. Furthermore, the communication patterns featured on television, in newspapers, and on the Internet vary, and consequently, so might the impact of divergent media ecologies. However, we do not discuss the results based on the type of media. Finally, the scale used to measure creativity is newly developed and may not be an optimal tool for the purpose of the current study. Creating a business plan may not be a competency of journalists, but is nevertheless essential for journalists to initiate a new social venture. Using a measurement tool more adjusted to participants would be advisable in future research.

Considering these limitations, we recommend the following directions for future research. (1) Regarding how journalists actually function in social enterprises, long-term tracking and observation should be conducted to examine whether the personality traits, creativity, and social capital of former and current journalists, as two separate groups, significantly influence their social entrepreneurial behaviors; (2) Studies can separately investigate journalists currently or previously in television, newspapers, and Internet media. (3) In-depth studies should be conducted to explore the personality traits, creativity, and social capital of former journalists who have left the industry and built social enterprises, to examine whether the three variables affect the business models of the social enterprises.

The results of this study show that given the aggregation of conventional media in the context of digital convergence, the creativity and social capital possessed by journalists provides an advantage for them to build social enterprises as an alternative professional path. Our model for evaluating social enterprise creation may benefit both scholars and journalists as a basis for identifying business partners in the creation and development of diverse social enterprises in various media ecologies. Furthermore, where previous creativity research has focused exclusively on general enterprises, this study offers more nuance.

Acknowledgments

The authors would like to express their gratitude for the insightful suggestions of anonymous JEMI reviewers.

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Abstrakt

Dziennikarze nieustannie stają przed różnymi wyzwaniami, a w dobie cyfrowej konwergencji czasem nie nadążając za nowościami w obliczu zmieniających się ekosystemów. Wielu dziennikarzy rozpoczęło współpracę ukierunkowaną na rozwój przedsiębiorstw społecznych zauważając podobieństwa w charakterystyce ich zawodu z przedsiębiorcami społecznymi, który przyczynia się do zmiany społecznej dzięki biznesowemu podejściu do problemów społecznych. Przedstawione w tekście badanie ma na celu poznanie intencji zakładania przedsiębiorstw społecznych przez byłych i obecnych dziennikarzy. W badaniu użyto kwestionariuszy badających cechy osobowości, poziom kreatywności i kapitał społeczny. Wyniki badania pokazują, że kreatywność oraz wysoki pomostowy kapitał społeczny mają istotne znaczenie dla ‘społecznych’ intencji przedsiębiorczych wśród dziennikarzy.

Słowa kluczowe: kreatywność, intencje przedsiębiorcze, cechy osobowości, kapitał społeczny, przedsiębiorstwo społeczne.

Biographical notes

Huei-Ching Liu is a senior reporter in Liann Yee Production Co., Ltd., TVBS TV Network, Taipei, Taiwan. She gained her master’s degree in Graphic Arts and Communications at the National Taiwan Normal University. Huei-Ching is currently a part-time doctoral student in the Department of Bio-Industry Communication and Development at the National Taiwan University. Her research interests focus on: media convergence, communication education, multimedia communication, and entrepreneurship.

Ching Yin Ip is a doctoral student and research assistant in the Department of Bio-Industry Communication and Development, National Taiwan University, Taipei, Taiwan. He obtained his master’s degree in Corporate Communication at the Chinese University of Hong Kong. His current research interests cover social capital, corporate communication, corporate social responsibility, and social entrepreneurship.

Chaoyun Liang is a Professor in the Department of Bio-Industry Communication and Development, National Taiwan University, Taipei, Taiwan. He gained his Ph.D. in the Instructional Systems Technology program at the Indiana University, USA. His current research interests focus on: imagination & creativity, entrepreneurship & social enterprise, and agrirural communication & marketing.


 
DOI: 10.7341/20181422 JEL codes: L31, I10/

Received 11 July 2017, Revised 14 September 2017, Accepted 20 September 2017

Lamberto Zollo, University of Florence (DISEI - Department of Economics and Management), Via delle Pandete 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..
Riccardo Rialt, Zollo, University of Florence (DISEI - Department of Economics and Management), Via delle Pandete 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..
Cristano Ciappei, University of Florence, University of Florence (DISEI - Department of Economics and Management), Via delle Pandete 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..
Andrea Boccardi, University of Florence, , University of Florence (DISEI - Department of Economics and Management), Via delle Pandete 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Abstract

Social entrepreneurship is one of the most discussed issues in recent management literature. In particular, social entrepreneurship has recently gained the attention of management scholars interested in understanding its sociological and anthropological aspects. This paper focuses on Claude Lévi-Strauss’s notion of “bricolage” and the way it can represent a significant opportunity to address emergent social needs. Building on a postmodernist philosophical perspective, namely Jacques Derrida’s “deconstructionism,” we attempt to unpack the bricolage phenomenon within the social entrepreneurship field. Following the findings of an in-depth longitudinal case study, we provide a theoretical conceptualization of possible entrepreneurial solutions to social needs, exploring the significant role of bricolage that is consequently interpreted as a suitable entrepreneurial opportunity to address particular types of social needs that we shall define, in a way, as emergent.

Keywords: social entrepreneurship, bricolage, non-profit organizations, deconstructionism, complexity, emergencies management.

INTRODUCTION

Entrepreneurship has traditionally represented one of the most explored fields in the managerial literature (Shane & Venkataraman, 2000; Anderson & Starnawska, 2008; Garba, Djafar & Mansor, 2013). Even though a univocally accepted definition of ‘entrepreneurship’ does not exist yet (Gartner, 1990), entrepreneurial activity has generally been identified as a human activity consisting of “reorganizing the established and crafting the new across a broad range of settings and spaces and for a range of goals such as social change” (Steyaert & Katz, 2004, p. 182). In this perspective, entrepreneurship literature has focused on the exploration of the role of entrepreneurs in economic growth (Brzozowska, Glinka & Postula, 2014), on entrepreneurial education (Ciappei, Laudano, Zollo & Rialti, 2016; Rialti, Pellegrini, Caputo & Dabic, 2017) and, in addition, on the potential of entrepreneurship in value generation and in the creation of new ventures (Campos, Alvarado Acuna, de la Parra & Aguilar Valenzuela, 2013; Papzan, Afsharzade & Moradi, 2013; Zollo, Laudano, Ciappei & Zampi, 2017a). However, despite the traditional attention of literature on commercial entrepreneurship, as a consequence of the recent attention on sustainable growth and the satisfaction of social needs, such important entrepreneurial topics of research have started to be addressed to social issues and societal challenges too. Hence, social entrepreneurship is emerging as one of the most significant issues within entrepreneurship literature (Mair, Battilana, & Cardenas, 2012; Zollo, Marzi, Boccardi, & Surchi, 2015; Zollo, Rialti, Ciappei, & Pellegrini, 2016b).

Social entrepreneurship has been identified as the form of entrepreneurship characterized not exclusively by the pursuit of economic goals but also by the pursuit of social and environmental objectives (Mair, Battilana & Cardenas, 2012). Moreover, it has been deemed to be based on collective wisdom and long-term social value creation (Mair & Marti, 2004; Tan, Williams & Tan, 2005; Bacq & Jenssen, 2011). In spite of these significant differences, it is possible to identify a point of contact between traditional or commercial entrepreneurship and social entrepreneurship. In fact, just as commercial entrepreneurs have to arrange a resource-constrained scenario in order to create economic value (Stevenson & Jarillo, 1990), social entrepreneurs have to gather, rearrange, and reinterpret the available resources for the creation of the social value (Zahra, Gedajlovic, Neubaum & Shulman, 2009; Di Domenico, Haugh & Tracey, 2010; Zollo et al., 2016b). In this regard, the typical ability of an entrepreneur to rearrange, reinterpret and exploit the stock of available resources has been assimilated to the anthropological notion of ‘bricolage’ (Lévi-Strauss, 1966), which represents the main focus of the present research.

Building on these considerations, this paper attempts to explore whether the concept of bricolage may be considered valid in the social entrepreneurship context. Specifically, we will analyze whether bricolage is also a strategy capable of exploiting emerging opportunities to develop solutions to social emergencies. This research, thus, aims at contributing to social entrepreneurship literature by exploring the bricolage phenomenon in a contextualized setting, namely social entrepreneurship organizations located in Italy. In this sense, we will study the case of the “Venerabile Arciconfraternita della Misericordia di Firenze” (Confraternity of Mercy of Florence), which is one of the most ancient non-profit organizations in the world and still plays a crucial role in the Italian socio-healthcare scenario (see Zollo, Faldetta, Pellegrini & Ciappei, 2016a). As a result, a conceptual framework concerning bricolage solutions to address emerging social needs will be theorized.

This paper is structured as follows. Firstly, the theoretical background of bricolage is contextualized within literature on social entrepreneurship. Next, the philosophical perspective of “deconstructionism” is illustrated in order to unpack the bricolage concept in social entrepreneurship. Thirdly, the research setting – the “Venerabile Arciconfraternita della Misericordia di Firenze” – along with the adopted methodology is presented. Then, the empirical findings from the longitudinal case study are discussed along with the exploration of the “social bricolage phenomenon.” Finally, implications both at a theoretical and practical level are provided, along with significant avenues for future research.

LITERATURE REVIEW

Bricolage in social entrepreneurship

Recently, entrepreneurial bricolage has been considered as one of the leading critical factors for an organization’s success and competitiveness, along with the traditional entrepreneurial perspectives of “causation” and “effectuation” (Fisher, 2012; Andries, Debackere & Looy, 2013; Arend, Sarooghi & Burkemper, 2015). While causation exists when “an individual entrepreneur decides on a predetermined goal and then selects between means to achieve that goal” (Fisher, 2012, p. 1022), effectuation has been seminally defined by Sarasvathy (2008) as “a logic of entrepreneurial expertise, a dynamic and interactive process of creating new artefacts in the world” (p. 6; see also Sarasvathy, 2001). Building on this, Baker and Nelson (2005) first referred to the notion of entrepreneurial bricolage as “making do by applying combinations of resources at hand to new problems and opportunities” (p. 33), thus stressing its action-oriented and “hands-on” approach (Fisher, 2012, p. 1026; see also George, 2005; Alvarez & Barney, 2007). Entrepreneurial bricolage is characterized by improvisation and adaptation (Baker, Miner & Eesley, 2003), resilience, “ritualized ingenuity,” experiential memory (Duymedjian & Ru¨ling, 2010), and “refusal to enact” (Di Domenico, Haugh & Tracey, 2010, p. 685). These features are particularly significant in the dynamic, complex and uncertain entrepreneurship field which is typically and closely connected with social change and societal challenges (Desa, 2012; Pellegrini, Ciappei, Zollo & Boccardi, 2016). The notion of bricolage was first introduced in Claude Lévi-Strauss’s masterpiece, The Savage Mind (1966). This concept has increasingly gained attention in management research (Baker, Miner & Eesley, 2003; Duymedjian & Ru¨ling, 2010), and has been increasingly investigated by entrepreneurship scholars (Garud & Karnoe, 2003; Baker & Nelson, 2005; Di Domenico et al., 2010; Desa, 2012).

According to Lévi-Strauss’s seminal definition (1966, p. 17), bricoleurs overcome environmental constraints due to a scarcity of resources thanks to “making do” of “whatever is at hand,” and thanks to the creative recombination of resources for new purposes (Ciborra, 1996; Baker & Nelson 2005). Specifically, the French anthropologist distinguishes and differentiates bricoleurs from engineers. According to his philosophy, the bricoleur prioritizes opportunities-driven attitudes with resources ‘at hand’ by creating ‘something from nothing’ (Lévi-Strauss, 1966) thanks to a reflexive reinterpretation that is derived from their previous experience (Baker et al., 2003; Di Domenico et al., 2010; Zollo, Pellegrini & Ciappei, 2016c). On the contrary, engineers a priori identify the available resources in order to determine a structure that best fits the contingent environmental events. As a result, it has been assessed that bricoleurs are characterized by the sense-making ability to implement practical knowledge in a penurious environment (Baker & Nelson, 2005; Duymedjian & Ru¨ling, 2010). Thus, they are capable of adapting the “heterogeneous repertoire” (Lévi-Strauss, 1966, p. 17) of already existing resources and reassembling them for new instrumental uses. In other words, bricoleurs “turn back to an already existent set made up of tools and materials, to consider and reconsider what it contains” (Lévi-Strauss, 1966, p. 18), and they creatively arrange new repertoires that will be instrumentally readapted for new challenges (Duymedjian & Ru¨ling, 2010).

Because one of the most essential elements of entrepreneurial bricolage is connected to resources, we have deemed it necessary to illustrate the main facets of such a concept. By resources ‘at hand’ literature we refer to existing organizational mechanisms (Ciborra, 1996) and social network relations (Baker et al., 2003), along with previously learned skills and mechanisms (Hatton, 1989) which constitute the available inventory of the entrepreneur’s repertoire (see Moorman & Miner, 1998; Katila & Shane, 2005; Duymedjian & Ru¨ling, 2010). By ‘recombination’ of resources literature we refer to the original reconciliation of existing organizational mechanisms and to the adjustment, alteration, and arrangement of a different combination of resources (Jacob, 1977; Baker & Nelson, 2005; Garud & Giuliani, 2013) which aim at recreating the internal disposition of the repertoire’s internal parts with a view to a functionally performing repertoire. Such an ingenious recombination enables bricoleurs to exploit the resources latent functions and capacities, thus creating ephemeral rearrangements from the available repertoire and allowing temporary solutions to unexpected contingent emergencies (Lanzara, 1983; Johannisson & Olaison, 2007). Building on recent literature (Di Domenico et al., 2010), we argue that entrepreneurial bricolage may play a remarkable role in the domain of social entrepreneurship. In fact, entrepreneurs act as social bricoleurs by improvising innovative solutions to immediate complex social problems, thus becoming the agents of change by applying seemingly unfitted resources “at hand” to unexpected social problems (Bacq & Janssen, 2011). Such an existing gap between available resources and social aim is filled thanks to bricoleurs’ ingenious reinterpretation of the vacant function of resources that allows the “creation of something from nothing” (Baker & Nelson, 2005, p. 336). This interpretative ability enables them to seize multiple ‘making do’ opportunities in one single resource that they creatively project in an unusual and imaginative combination with other resources, thus creating latent synergic value (Lévi-Strauss, 1966). In this way, the typical use of a resource is disarranged in order to adapt its capacity to seemingly unfitting objectives. As a consequence, it is clear that social bricoleurs share the common features of social entrepreneurs, namely skilful management of unexpected opportunities, spontaneous innovation, improvised risk, resources differently rearranged to social value creation (Peredo & McLean, 2006; Bacq & Janssen, 2011). Actually, the “social dimension” of bricolage (Johannisson & Olaison, 2007, p. 55) becomes extremely important when unpredicted and emergent situations arise and entrepreneurial bricoleurs have to spontaneously improvise an innovative and rapid solution making use of the available repertoire of resources (Di Domenico et al., 2010). Hence, we stress the importance of the social aspects of bricolage such as relational capacity, network implementation, spontaneous cooperative activities aimed at social value creation.

The concepts of social entrepreneurship and bricolage are strictly related to the traditional entrepreneurship’s definition “to take into one’s own hand” (Tapsell & Woods, 2010, p. 536; see also Kickul, Griffiths & Gundry, 2010; Kickul, Bacq & Garud, 2013; Gundry, Kickul, Griffiths & Bacq, 2011a). However, on the one hand, social entrepreneurs aim to exploit opportunities in an innovative way in order to address social needs and offer social transformations (Tan, Williams & Tan, 2005; Mair & Marti, 2006; Bacq & Janssen, 2011; Starnawska, 2015; Zollo et al., 2016b; Zollo, Pellegrini, Faldetta & Rialti, 2017b). On the other hand, bricoleurs seek to reorganize and recombine the already available and often neglected resources, by spontaneously applying them to address new opportunities and unpredicted challenges so as to create value (Ciborra, 1996; Baker et al., 2003; Garud & Karnoe, 2003; Baker & Nelson, 2005; Pellegrini et al., 2016; Zollo, Pellegrini & Ciappei, 2016c; Zollo, Rialti, Ciappei & Boccardi, 2017c). According to Gundry and colleagues (Gundry et al., 2011a; Gundry et al., 2011b), because social entrepreneurs have to constantly cope with resource-constrained environments, their ability to creatively and innovatively combine available resources to solve unexpected problems – which is referred to as bricolage – emerges as crucial in modern economic scenarios (see also Griffiths, Gundry & Kickul, 2013). Consistently, recent scholars argue that entrepreneurial bricolage may be interpreted as the way modern entrepreneurs “catalyse” social innovation by effectively (1) combining available resources in an ingenious fashion and (2) entering new markets that are ignored by their competitors and seizing the latent profitable and attractive opportunities (see Desa & Basu, 2013; Kickul, Bacq & Garud, 2013; Bacq, Ofstein, Kickul & Gundry, 2015). In this sense, it is possible to assess that the ephemeral social entrepreneurship bricolage strategies emerge when bricoleurs look for sustainable solutions to emergent social problems (Johannisson & Olaison, 2007; Di Domenico et al., 2010; Desa, 2012).

Building on this rich literature background, the aim of this paper is to study the dynamics of social bricolage in the particular context of non-profit organizations involved in socio-health emergency and urgency activities. To analyze this phenomenon, we will use the philosophical perspective of deconstructionism. The deconstructionist approach, in fact, emerges as particularly adequate and appropriate to critically analyze the way bricoleurs implement their rearrangement of “whatever is at hand” in social contexts. In this sense, the next section illustrates how social bricolage may be interpreted using a destructionist approach.

Social bricolage and deconstructionism

As stated in the previous paragraphs, the act of “reorganizing the established and crafting the new” appropriately describes entrepreneurial activity (Steyaert & Katz, 2004, p. 182). When such an activity is turned to social challenges, then social entrepreneurship arises (Tan et al., 2005; Mair & Marti, 2006). Furthermore, we argued that the social entrepreneurship phenomenon is thoroughly suitable for the notion of bricolage, since it well describes the interpretative ability to reorganize and recombine resources so as to seize ‘making do’ opportunities in unpredicted challenges, thus creating innovative solutions (Baker et al., 2003; Garud & Karnoe, 2003; Baker & Nelson, 2005; Duymedjian & Ru¨ling, 2010). Due to the fact that the ultimate goal of this research is to analyse the recent notion of social bricolage, in this section, we will observe from an epistemological perspective how to unpack the concept in order to deeply understand its principles and dynamics. In this sense, the selected point of observation is the deconstructionist approach, an interpretative approach that has received scarce attention in the managerial literature except for few contributions (Cooper, 1989; Martin, 1990; Kilduff, 1993).

The deconstructionist philosophical approach

Originally, the expression deconstructionism referred to the post-modern philosophy of Jacques Derrida (1976; 1978; 1988) who, in line with his complex and elitist language style, counterintuitively described it in this way: “Deconstruction does not exist somewhere, pure, proper, self-identical, outside of its inscriptions in conflictual and differentiated contexts; it “is” only what it does and what is done with it, there where it takes place (1988, p. 141)”. Thus, what emerges from this definition is the epistemological function of deconstructionism, which consists of interpreting particular contexts, usually literary texts, characterized by semantic conflicts and differences of concepts that may reveal rhetorical dependencies (Derrida, 1976; Kilduff, 1993). At the beginning, deconstructionism was aimed at questioning the prevailing theory of structuralism (Lévi-Strauss, 1963), thus originating the so-called “structuralist controversy” (Derrida, 1966). In fact, deconstructionism, in its analysis of the Kantian phenomenological purposiveness of a determined structural system, focuses on contingent complexity that causes the structuring and deconstructing effects of a particular system, composed of interacting and conflicting events resulting in the evolution and dynamics of the structure (Pellegrini, Rialti, Ciappei, & Zollo, forthcoming). In such a perspective, the expected, programmed and prearranged patterns of a structure’s internal parts paradoxically constitute its boundaries, mainly because in unpredicted critical contingencies that particular structure cannot be used (Derrida, 1976; 1978).

Even though deconstructionism has been traditionally used in post-structuralist philosophy, such an analytic methodology has also interested management scholars who describe deconstructionism as “an analytic strategy that exposes, in a systematic way, multiple ways a text can be interpreted” (Martin, 1990, p. 340). Hence, in our effort to apply such a methodology to the entrepreneurial setting, the relevant interest refers to the strategic method of deconstructionism that systematically allows the interpretation of a particular social phenomenon. Because social entrepreneurship, and particularly social bricolage, are characterized by the systematic need to responsibly interpret social challenges so as to analytically find the most appropriate strategy (Tan et al., 2005; Steyart & Katz, 2004; Bacq & Janssen, 2011), deconstructionism seems extremely relevant in this scenario. Specifically, the importance of deconstructionism for social bricolage is in relation to the possibility of bringing about a ‘dialogue’ between external unpredicted contingencies and the prearranged patterns of a structured system’s internal parts (Derrida, 1988; Duymedjian & Ru¨ling, 2010). Consequently, what Lévi-Strauss (1966) called ‘repertoire’, or stock of resources, may be interpreted in Derrida’s terms as the phenomenological ‘centre’ of a unique and structured system composed of internal parts. Hence, we are led to argue that Derrida’s deconstructionism can explain the assembling process of bricolage, recently defined as “a continual process of testing, permutation, and substitution of pre-existing objects” (Duymedjian & Ru¨ling, 2010, p. 138). Building on these theories, we may argue that social bricoleurs deconstruct prearranged patterns of available resources “at hand”, and then they reinterpret the interactions and meaning of such resources, finally associating new functions with the existing repertoire to face critical and unexpected social events.

The deconstructionist approach can be analysed in sequential phases (Martin, 1990; Kilduff, 1993), namely: (1) individuate an emergent complex dichotomy among distinct elements of a system, focusing the attention on the suppressed or the excluded elements; (2) interpret the elements’ contradictory dichotomy so to allow a vacant functional meaning of the excluded elements to arise; (3) fill such a semantic void by deconstructing the original system thanks to the iterative replacement of the elements’ functional meaning; (4) temporally reconstruct the whole system of elements to implement a reinterpretation of the functional meaning, thus addressing the emergent complexity; (5) terminate such a deconstructionist process once the critical contingency has been addressed and the original status quo of the system is restored. To apply this theoretical construct to social entrepreneurship, and particularly to social bricolage, we begin with the first phase of deconstructionism, where unpredicted contingent social events create a critical contrast to the entrepreneurs’ existing repertoire and its available resources. Because we stated that social bricoleurs refuse to “enact” thanks to their improvisation, creative, interpretative, and rearranging ability (Di Domenico et al., 2010; Desa, 2012), the second phase of deconstructionism is primarily concerned with a “making do” opportunity that social bricoleurs seize in the contingent complexity by reinterpreting the unused resources’ function; this may give an innovative meaningful use to that resource. Then, social bricoleurs iteratively rearrange the available resources to ultimately create particular latent synergic relationships within the existing repertoire. In this way, the constraining gap between unexpected contingent events and a seemingly useless stock of resources is filled. It is in this phase that the social bricoleur becomes a “deconstructionist” in reinterpreting the functional process of resources’ sub-groups. Consequently, the emergent threatening contingency becomes an improvised social opportunity thanks to the spontaneous reinterpretation of rearranged resources aimed at coping with unexpected social emergencies (Johannisson & Olaison, 2007). Finally, social bricolage must stop the deconstructionist process and re-establish the normal functioning of the repertoire of resources, because what we may call bricolage deconstructionism has to come to an end once the critical event has been successfully managed (Martin, 1990; Kilduff, 1993).

In this paper, we interpret bricolage deconstructionism as an effective entrepreneurial solution to social emergencies. In the following section, we conceptualize a theoretical framework that highlights the different typologies of emergent social needs and the related entrepreneurial solutions.

Social bricolage in a deconstructionist perspective

Moving from the main characteristics of the deconstructionism approach, the main features of deconstructionism that may be applied to social bricolage refer to (1) the relations and the interactions between the resources’ vacant functions; (2) the analytic reinterpretation of the resources’ latent meaning; (3) the systematic reconstruction of hidden purposes, and (4) the innovative use of the resources’ functions to creatively tackle unexpected social challenges by means of the repertoire of already existing resources (Martin, 1990; Kilduff, 1993). Because social bricolage deals with the complexity of the environmental and entrepreneurial scenario deriving from - (1) the seemingly inadequate repertoire of the available resources; (2) the dichotomy between unexpected social contingencies and such resources and, finally; (3) the bricoleur’s ability to reassemble the available resources, thanks to their reinterpretation of their functional value - it can be argued that social bricolage may be interpreted as a particular type of deconstructionism. Precisely, deconstructionism enables social entrepreneurs to refuse “enacting,” which is often due to unexpected emergencies, and therefore seizing, in such a contingent complexity, “making do” opportunities thanks to the latent function of resources “at hand” (Lévi-Strauss, 1966). It is clear that bricolage deconstructionism becomes particularly relevant in emergency, dynamic, nonlinear, and uncertain situations which typically depict the entrepreneurial and organizational scenario as a complex system (Stacey, 1995; Morel & Ramanuajam, 1999; Pellegrini et al., 2016). The social and deconstructionist facets of bricolage may be considered as instances of complex system dynamics (Stacey, 1995), because bricolage specifically refers to the self-organization dynamic defined as the “spontaneous creation of complex structure as a result of the dynamics of the system” (Morel & Ramanuajam, 1999, p. 280). The notions of spontaneity and self-organization are common to social bricolage, particularly when related to “emergency entrepreneurship,” the latter being defined as a spontaneously coordinated and self-organized collective ephemeral effort made to cope with the challenges of environmental, social emergencies (Lanzara, 1983; Ciborra, 1996; Johannisson & Olaison, 2007). As a result, temporary and reconstructed repertoires of resources arise from the social bricoleur’s re-interpretative ability to address emergent and unexpected social issues. Hence, because of the deconstructionist perspective, social bricoleurs can innovatively interpret the variety of resources to reconfigure interactive relationships, thus revealing the already existing but latent synergic value of the enterprise’s repertoire.

A theoretical reassuming framework of entrepreneurial solutions to address emergent social needs

In this paper, as addressed by our research question, we want to highlight how social bricolage may represent a suitable entrepreneurial solution to social needs. For this, we have tried to conceptualize a framework illustrating possible social bricolage behaviors capable of addressing the several typologies of social needs. The proposed behavior will also be explored in relation to several kinds of solutions to the problem (see Figure 1).

Figure 1. A theoretical framework of social bricolage

Building on Lévi-Strauss (1966), we have applied the opposition between ‚structure’ and ‚event’ in relation to social needs and entrepreneurial solutions. We choose to use the notion of ‘contingency’ instead of ‘event’ because the former refers to a more general conceptual framework while the latter has been predominantly developed within the marketing communication literature. However, the notion of ‘contingency’ is almost the equivalent of event since we refer to contingent social needs that are unexpected and improvised, and require immediate solutions. Moreover, contingent needs do not require structural change but ephemeral and ad hoc interventions. Hence, in order to respond to contingent social needs, resources’ redundancy is more important than efficiency.

Our first theoretical classification, which is represented in the horizontal axis, refers to the typologies of social needs that entrepreneurs or institutions have to cope with. It is possible to classify social needs as structural or contingent. Structural social needs have to be satisfied in the long term and require efficient solutions in order to guarantee sustainability, while, contingent social needs can be defined as temporary, unpredictable, and extraordinary in their manifestation.

Our second theoretical classification, represented on the vertical axis, refers to the typologies of entrepreneurial and institutional solutions to social needs. Two types of solutions have been identified – structural and contingent. The structural solutions are efficient and strategic, and last long-term thanks to routine processes, organizational consolidation, and balanced development resulting in qualitative growth. On the other hand, contingent solutions are temporary, unpredicted, and immediate solutions that guarantee entrepreneurial resilience to urgent criticalities. For these solutions, the main features of bricolage are more important than structural efficiency (Baker et al., 2003; Garud & Karnoe, 2003; Baker & Nelson, 2005). Indeed, adaptability, improvisation, and resilience are evidently more relevant when social entrepreneurs have to cope with unexpected social problem or emergencies.

At this point, we have conceptualized four possible arrangements between social needs and the corresponding solutions. Mostly, according to our framework, structural social needs require structural solutions, whereas contingent social needs require contingent solutions. Nevertheless, we also analyze criticalities in relation to mixed solutions. The possible social bricolage behaviors to address both structural and contingent needs are the following:

  1. Rigid Efficient Arrangement: Firstly, when structural solutions address structural needs, we conceptualize an arrangement that pursues efficiency, permanence, focalization, and stability. This kind of response strategy is possible due to the aforementioned processes of routines, consolidation, and balanced development typical of structural responses (Stacey, 1995; Morel & Ramanuajam, 1999; Johannisson & Olaison, 2007). We interpret such an area as a ‘rigid and efficient arrangement.’
  2. Flexible and Effective Arrangement: Secondly, when contingent entrepreneurial solutions address contingent social needs, we conceptualize an arrangement that aims at efficacy and effectiveness, and transitory and improvised processes characterized by a ‘ritualized ingenuity’ (Lévi-Strauss 1966; Duymedjian & Ru¨ling 2010). In this area, entrepreneurial solutions refer to effective interventions on external contingencies in order to seize ‘making do’ opportunities and avoid the threat of ‘refusal to enact’, although the outcomes will not be strictly ‘engineered’ (Ciborra, 1996). We interpret such an area as a ‘flexible and effective arrangement’ and it typically refers to the Absolute Social Bricolage area of our framework.
  3. Inertial Momentum Arrangement: Thirdly, when structural solutions address contingent social needs, we conceptualize an arrangement that, notwithstanding the actual new and different contingency, pursues efficiency through unnecessary focalization and outcomes, permanency of obsolete structures, and inappropriate stability (Lévi-Strauss, 1966). We interpret such an area as an ‘inertial momentum arrangement,’ referring to the inertial activity of the structure, and also to external contingencies that cause functional inappropriateness (Zollo et al., 2017c).
  4. Elusive Arrangement and Structural Delay Arrangement: Finally, when contingent entrepreneurial solutions address structural social needs, we conceptualize an arrangement that aims at partial, improvised, and pro tempore solutions that postpone the appropriate, but temporarily unavailable, responsibility of structural solutions (Baker & Nelson, 2005). In such an area, it is possible to individuate two different arrangements – elusive and structural delay. The elusive arrangement refers to when the solution equals elusion so as to shift on to others the problem of facing social needs. The latter refers to ‘suspension bridge’ solutions addressed to new structural needs where the solutions represent a strictly effective response to new social needs that only in their nascent phase may be interpreted as ‘events’ (Baker et al., 2003; Garud & Karnoe, 2003). Nevertheless, the ‘structural delay arrangement’ behavior has been deemed as belonging to the Absolute Social Bricolage area similar to the ‘Flexible and Effective Arrangement.’

The nascent phase of a new structure is different from the ephemeral contingency, mainly because it will last in the long term, and this phase may be considered as an event. In such a context, we stress the difference between contingency and event. While the former is temporary, the event may be referred to as a structural need. Hence, we argue that an emergent need is both the need of a contingency and a structure in its nascent phase. We define the notion of ‘emergent’ as a social need that arises unexpectedly and calls for a prompt solution, due to its ephemeral feature or its nascent phase that will become structural.

In the nascent phase, contingent and structural needs show a strong connotation of ‘event’ and thus require the bricolage arrangement for the appropriate entrepreneurial solutions. In our conceptual framework, social bricolage represents a contingent solution to contingent social needs and a pro tempore solution to structural social needs in the nascent phase (Stacey, 1995; Morel & Ramanuajam, 1999). This latter case relates to a ‘bridge’ solution that initiates a future structural solution in marked contrast to the elusive solutions. Consequently, social bricolage’s solutions seem appropriate for the ‘flexible and effective arrangement’ and the ‘structural delay arrangement’ as well. We define social bricoleurs coping with contingent social needs as ‘deconstructionist’ because of their temporary perspective focused on the resources’ latent meaning and vacant functionality. On the other hand, social bricoleurs providing contingent solutions to structural social needs in the nascent phase are defined as ‘constructionists’ because of their ability to individuate the ephemeral determinants of nascent structures that will arise in the future.

METHODOLOGY, DATA COLLECTION AND RESEARCH SETTING

Recently, entrepreneurship research has emphasized the importance of deepening the level of analysis of the social entrepreneurship phenomenon (Chell, 2007; Bacq & Janssen, 2011). The main reason for this is the scarce quantitative and qualitative analyses of social entrepreneurship due to the relatively recent nature of such a phenomenon (Perrini, Vurro & Costanzo, 2010). This is particularly evident in recent research on social bricolage (Di Domenico et al., 2010; Desa, 2012).

Methodology

In order to fill the aforementioned literature gap, a longitudinal case study approach has been selected (Van de Ven & Huber, 1990; Yin, 2013). This methodology allows both the theoretical comprehension of a little-known phenomenon (Yin, 2013) and the generalization of the findings (Eisenhardt, 1989). Qualitative research is suitable when information is scant about a phenomenon (Eisenhardt, 1989) and when the aim is to develop ideas from the data in order to iteratively link them to theoretical perspectives (Anderson, Sarah & Jack, 2010).

We started from existing social entrepreneurship and social bricolage theory in order to develop a theoretical framework aimed at guiding the empirical analysis (Perrini, Vurro & Costanzo, 2010; Yin, 2013). To show different typologies of emergencies and related possible solutions, we investigated the consistency between the pre-developed theoretical framework and the evidence emerging from the case study, thus highlighting the advantages of social bricolage. Given the explorative nature of our study and the scarcity of research on social bricolage, we searched for a context that could represent an extreme case (Pettigrew, 1990). In fact, extreme cases identify possible theoretical paradigms usable prevalently in similar contexts and comparable future researches (Perrini et al., 2010). Therefore, the case of one of the ancient non-profit organizations (NPOs) in the world, the “Venerabile Arciconfraternita della Misericordia di Firenze” (Confraternity of Mercy of Florence), represents the empirical setting for the chosen study. The significant historical importance of ‘Venerabile Arciconfraternita della Misericordia di Firenze’ (hereafter Misericordia) gives us a unique opportunity to study social entrepreneurship and social bricolage. Misericordia is a private NPO pursuing social goals and can be classified as a social entrepreneurial venture according to recent literature (Defourny & Nyssen, 2010). Misericordia deals with a wide variety of social emergencies every day, which makes it a suitable case study in order to analyze different typologies of emergencies, possible social entrepreneurial solutions, and social bricolage.

The Misericordia of Florence is the oldest Tuscan Voluntary Association dating back to the Thirteenth Century (1244), based in Florence (Region of Tuscany, Italy). Since its foundation, Misericordia has been dedicating itself to numerous charitable works, i.e., the transportation of the sick to hospitals, care of the debilitated and indisposed, burial of the poorest people, and social assistance for needy and poor families. Misericordia has been involved in providing crucial support since the severe plagues that struck Florence in 1325 and for transporting the sick to hospitals and conducting funerals since 1630. Secondly, Misericordia provided assistance during World War II, when its ambulances were indispensable means of transportation and rescue of wounded soldiers. More recently, Misericordia offered crucial help during the flood of 1966 that struck Florence. All this reflects the great importance and utmost usefulness of the historical charity, the hard work, the generosity of Misericordia, and the continuity of such a fundamental societal service.

Nowadays Misericordia is engaged in numerous activities: an ambulance service; a home care for the elderly and the sick; transportation of the sick and donation of blood; interest-free loans of medical equipment; and the organization of funerals and transport of the deceased. Moreover, it has established a foundation to help people with intellectual disabilities, residences for the care of the elderly, and clinics for medical examination and instrumental diagnostics. Finally, Misericordia is able to operate the services of Civil Protection and collaborate with other public and voluntary governmental structures, in order to respond to regional or national emergencies. In this way, Misericordia reflects the recent definition of social entrepreneurship (Defourny & Nyssen, 2010). The specificity of Misericordia consists in its intervention in social emergencies, hence representing a valid case study for social entrepreneurship and particularly for social bricolage. Misericordia faces everyday emergencies, and show adaptability, improvisation, and resilience both at an individual and a structural level (Lévi-Strauss, 1966).

Due to its history and its long-standing activities, Misericordia represents a suitable extreme case to explore the phenomenon of bricolage in social entrepreneurship. Specifically, on the one hand, Misericordia is one of the most ancient social entrepreneurial ventures still in existence and has been operating continuously since 1244, and in addition, while it has adapted to the changing environment over its long history, it has shown a high level of resilience by never changing its mission. On the other hand, during its long history Misericordia has faced emerging unexpected social needs many times. In this sense, it has also reacted frequently to emergent social needs as a bricoleur rearranging existing resources in an unusual way. Moving on from this, we have considered Misericordia as an extreme case. In particular, the lessons from the analysis of Misericordia’s case may also be useful for understanding the dynamics of younger social entrepreneurial ventures and their reactions to emerging social needs.

Data

According to the literature on extreme longitudinal case studies (Eisenhardt, 1989; Pettigrew, 1990; Van de Ven & Huber, 1990), we used three categories of sources. In particular, we have selected the three following ones:

  1. Internal magazines, annual reports and other external communication tools. Building on Darke and colleagues’ research (Darke, Shanks & Broadbent, 1998), we have selected internal magazines and reports as our preferred source of information. In particular, we have consulted the last ten digitalized volumes of the ‘San Sebastiano Journal,’ the monthly published by Misericordia in order to inform its stakeholders. Hence, we have analyzed the last ten years of public communication and 16 annual reports (i.e., Misericordia’s Sustainability Report), specifically every one produced by Misericordia’s accountants since 2000, and the NPO’s corporate web site (www.misericordia.firenze.it). Moreover, we have also considered several articles published in a number of Italian Newspaper such as ‘La Nazione’,’La Repubblica’ and ‘Il Corriere della Sera’ and the sections regarding the events concerning the city of Florence.
  2. Corporate chronicles and archival material. Museum of Misericordia, located in Florence contains more than seven centuries of history, and a historical archive containing about 4000 documents dating from the Fourteenth Century. We have consulted this archival material to gather data on the historical actions of Misericordia and, specifically, an insight on their decision processes and past strategies. The analysis of archival material is in line with best practices for case study methodology (Eisenhardt, 1989).
  3. Semi-structured interviews. In order to gather additional data, 24 semi-structured interviews were conducted: with the president of Misericordia (1 interview), the general director (3 interviews), two divisional directors (5 interviews in total) and fifteen volunteers (15 interviews in total). The interviews were conducted between January 2013 and May 2015. Each interview lasted from one to two hours and all of them were recorded. In total, we have gathered 35 hours of semi-structured interviews that have been transcribed into a 98-page text. To collect data, semi-structured interviews were selected as they allow a better understanding of the dynamics of a phenomenon through discussion with experienced individuals (Wengraf, 2001; Yin, 2013). Moreover, since they are not structured, it is possible to deviate from the original program and ask the experts for more information.

The longitudinal case study was conducted in several stages. Firstly, a preliminary analysis (Perrini et al., 2010) enabled us to reconstruct Misericordia’s chronology, from its archival and historical data, in order to better understand its ancient origins, modern developments, and the historical pivotal events. For ultimate data triangulation (Eisenhardt, 1989), the archival and historical data have been compared with the results of the semi-structured interviews and the data from Misericordia’s Sustainability Reports. After this preliminary data exploration process, aimed at delineating Misericordia’s historical evolution, we investigated the NPO’s main interventions in social emergencies that have hit Tuscany. Our aim was to understand the different solutions addressed to social emergencies, in order to analyze the existence of social bricolage in Misericordia.

RESULTS

Based on the iterative comparison between literature on social bricolage and the empirical findings resulting from the case study, we provide an analysis of the main entrepreneurial and institutional solutions to social needs. Particularly, we have focused on identifying whether Misericordia has applied the four strategies delineated in the proposed framework by looking at examples of social need where such intervention was needed. In this sense, the findings of our research deal with the confirmation of our framework.

Rigid and efficient arrangement: The institution of 118 national-service

The case study of Misericordia has shown that when structural needs emerge, it is appropriate to implement structural solutions, thus guaranteeing efficiency in the long term (Ciborra, 1996; Johannisson & Olaison, 2007). This is particularly evident in the creation of the 118 national-service in 1991 by the Italian Governmental Institutions, which refer to the central units of coordination of emergency-urgency societal needs. In particular, in 1991, after the 1990 FIFA World Cup hosted by Italy, the need emerged to centralize all the sanitary emergency services under one umbrella in order to avoid overlapping and wasting of resource during emergencies. Then the Italian government, with law 76 of 31/03/1992, urged all the NPOs operating in emergency services to adapt to new service standards or relinquish their authorization to operate. Before this service was established, each NPO autonomously coordinated the emergency-urgency activities, which resulted, as assessed, in several inefficiencies in time and cost, i.e., the duplication of volunteers and ambulances for a single service, or NPOs’ interventions in distant regional areas that could have been addressed by more local NPOs. In order to improve such a decentralized system, a national conjoined system for emergency-urgency social services has been established which is composed of regional NPOs including Misericordia. In this sense, an important element of the deconstructionist perspective has been applied, namely by reinterpreting possible interactions and relations among available regional socio-healthcare actors – which are NPOs and Governmental Institutions – and their conjoint vacant functions (see Martin, 1990; Kilduff, 1993). In this case, the institutional solution has been structural and efficient for a particular stable, generalized, and recurring social need (Zollo et al., 2017c). In these circumstances, a bricolage solution might be inappropriate because the problem involved recurring routines and due to the structural nature of the need (Kilduff, 1993; Johannisson & Olaison, 2007). Hence, in this situation, Misericordia adapted to the need to develop a rigid structure in order to continue to operate in emergency sanitary services. This is coherent with the hypothesized rigid and efficient arrangement solution.

Flexible and effective arrangement: Evidence from the Florence Flood of 1966

This area refers to contingent social needs that are matched with contingent solutions, an example of which can be represented by Misericordia’s intervention in the dramatic flood that hit the city of Florence on November 4, 1966. After several days of uninterrupted bad weather, the river Arno unexpectedly flooded the city. The damage to the city and the Misericordia headquarter was enormous and required the NPO to rearrange its scarce existing resources to cope with the emergency.

In this case, the social need was contingent, i.e., it was unpredicted and temporary, even if particularly serious. Misericordia implemented a social bricolage solution that was, firstly, immediate and spontaneous for the inhabitants (Duymedjian & Ru¨ling, 2010); secondly, it was transitory and ephemeral since no organized structure was established (Lévi-Strauss, 1966); thirdly, it was improvised and collective because Misericordia succeeded in deconstructing the community’s social relationships, thus activating the Florentines’ workforce regardless of their professional occupation and social class (Garud & Karnoe, 2003); finally, the solution recalled the notion of ‘ritualized ingenuity’ since it was extremely important to create solidarity networks based on momentary emotionality (Duymedjian & Ru¨ling, 2010). We define this social bricolage solution as ‘deconstructionist’ by examining its process (Derrida, 1966; 1976). (1) Initially, an emergent dichotomy between the community social structure and the relative destructive external contingency was analytically individuated; (2) Secondly, Misericordia succeeded in bringing about the population’s latent solidarity and its awareness of the problems and difficulties of the time that were endangering its own survival and the persistence of the cultural patrimony; (3) Then, the ordinary social structure was deconstructed by mobilitating the ‘existing resources’, i.e., the citizens of Florence, and assigning normally inappropriate duties, tasks, and functions to them; actually, citizens at first seemed inadequate to cope with the flood, but thanks to Misericordia’s ability to reassemble volunteers’ available resources – such as reciprocity, a willingness to collaborate and donate, etc.…(see Baran, 2013; Zollo, Faldetta, Pellegrini & Ciappei, forthcoming) – such a “repertoire” of critical human resources emerged as crucial in dealing with the natural disaster; (4) Consequently, Misericordia was able to reconstruct a solidarity network resulting ultimately in the creation of essential social existence and survival conditions; (5) Finally, once the external critical contingency had been resolved, the bricolage deconstructionist approach was terminated (Derrida, 1976; Martin, 1990; Kilduff, 1993), thus restoring the ordinary social structure of the city. Therefore, Misericordia acted as a bricoleur. In fact, the NPO preferred to act immediately by rearranging the scarce resources to cope with an unexpected social need.

Inertial momentum arrangement: The Genoa Flood of 2014

During the night of October 10, 2014, the Sturla River flooded some zones of Genoa city center. On the following day, even the Bisagno River, whose stream bed was inappropriately used as a parking lot, flooded. The flood claimed one death, but also caused damage to the city, and in particular, the majority of the centre was covered by mud and the streets were full of rubble. The day after the flood, Misericordia was asked by the government to participate in the rescue efforts.

This case of Misericordia highlights an example of an ‘inertial momentum arrangement’ providing a structural solution to a contingent social need (Lévi-Strauss, 1966; Garud & Karnoe, 2003) but, in this instance, no social bricolage solution was provided by NPOs, including Misericordia, since the Governmental Institutions decided to intervene by mobilising the ‘Protezione Civile’ (Civil Defence). This rigid and bureaucratic solution predominantly made use of internal structures of the Protezione Civile, thus resulting in an insufficient intervention because the contingency of the event had not been recognized. A social bricolage solution, with the activation of a solidarity network and a shared participation, as illustrated previously in the Florence flood, might have been more effective (Martin, 1990). The bureaucratic implementation of the Protezione Civile resulted in an ineffectively programmed solution, thus voluntarily avoiding the redundancy of volunteers, people and citizens (Kilduff, 1993; Ciborra, 1996). Hence, redundancy becomes (Baker et al., 2003; Di Domenico et al., 2010), in such a context of contingent social needs, more important than specificity, focusing, and efficiency. Also, in this case, Misericordia’s ability to reassemble the “human” available resources – such as citizens and volunteers – may be interpreted as an effective type of deconstructionism thanks to the NPO’s reinterpretation of resources’ functional value (Derrida, 1976; Martin, 1990; Kilduff, 1993).

Structural delay arrangement and elusive arrangement, some insights on the current evolution of Misericordia health services

In a context characterized by structural social needs and contingent solutions, there are two possible arrangements, namely the ‘structural delay arrangement’ and the ‘elusive arrangement.’ For both arrangements, an example that emerged from the case study refers to the ‘reverse subsidiarity’ related to the dismantlement of Tuscany welfare (Zollo et al., 2016a; b). Subsidiarity refers to the local institutional network that provides services to the community since Governmental Institutions have to intervene only when the organized community, i.e., the Third Sector, cannot. However, in case of government failure, the Third Sector which is composed of NPOs including Misericordia is able to integrate from the bottom the deficiencies of the State (Zollo et al., 2016b). For example, Misericordia filled socio-health public voids thanks to (a) medical and diagnostic interventions at low prices in comparison with regional tickets; (b) opening of information points aimed at therapeutic and clinic treatment for people in a confused state of mind; (c) mobile medical clinics on NPOs’ ambulances for socio-health services; (d) creation of touristic emergency medical services; (e) few interventions of civil defence in small environmental contingencies. Hence, the social solution proposed by Misericordia constitutes a contingent solution to structural social needs that can be interpreted as a pro tempore stop-gap measure in comparison with the forthcoming National Health Service’s reconstruction (Lévi-Strauss, 1966; Garud & Karnoe, 2003). The attitude of the Region of Tuscany represents an ‘elusive arrangement’ in that the institutional measures are not able to satisfy the real needs of citizens or otherwise they represent inappropriate bureaucratic solutions (Zollo et al., 2017c). On the contrary, the temporary intervention of Misericordia is an example of ‘structural delay arrangement.’ In effect, the solution provided by the NPO is a social bricolage solution to structural social needs in their nascent phase (Kilduff, 1993; Johannisson & Olaison, 2007). Misericordia activates the repertoire of improvised social relationships by rearranging the available existing resources, thus revealing the resilient aspect of the Third Sector in the presence of social contingencies (Derrida, 1976). We define this type of social bricolage as ‘constructionist’ – which may be interpreted as the final outcome of the aforementioned deconstructionist approach – because the relatively autonomous solutions of Governmental Institutions are redefining from the bottom an activation of the available existing resources that in the future could result in integrated socio-health solutions between the public sector and Third Sector (Zollo et al., 2017b; c).

CONCLUSIONS, IMPLICATIONS AND LIMITATIONS

The present research contributes to the stream of literature on social entrepreneurship and bricolage (Chell, 2007; Bacq & Janssen, 2011). In this sense, our findings provide systematization in a framework of the main bricoleur solutions that social entrepreneurial ventures, such as Misericordia, may select to address an emerging social need (Johannisson & Olaison, 2007). Specifically, while the existing literature contributes by highlighting the importance of social entrepreneurial ventures adopting bricolage solutions, this research digs deeper into the phenomenon by providing some relevant insights. As an example, our research firstly provides a framework for assessing which kind of solution (more bricoleur oriented or more structured) is more appropriate to address emerging social needs. Secondly, the present research is among the first to be using deconstructionism (Derrida, 1966; 1796) as a lens to better understand how a bricoleur reaction may be implemented by a social entrepreneurial venture. In particular, it highlighted how following a deconstructionist approach enables a social entrepreneurial venture to refuse “enacting”, which is often related with unexpected emergencies, and how seizing, in such a contingent complexity, “making do” opportunities exploits unusual function of resources “at hand” (Lévi-Strauss, 1966). Hence, the case study of Misericordia of Florence confirms that social bricolage is a suitable solution when adaptability, improvisation, and resilience are more important than structural efficiency (Baker et al., 2003; Di Domenico et al., 2010). In effect, in social bricolage, the redundancy of resources is more significant than specificity and efficiency. As a consequence, as the principal managerial implication we may argue that social bricolage is an entrepreneurial opportunity to address emergent social needs. In our perspective, emergent social needs are both contingent and structural in their nascent phase, as illustrated previously in our theoretical framework. In contingent social needs, a social bricoleur is able to improvise the most effective, immediate, and flexible solution, rearranging the available repertoire of existing resources, and finally refusing to enact in order to find a solution to social contingencies.

The social bricolage approach is also a pro tempore stop-gap measure for structural needs in their nascent phase (Lévi-Strauss, 1966; Garud & Karnoe, 2003). In this case, social bricolage provides an effective solution to structural social needs that in their ascent phase can be interpreted as “events” (Lévi-Strauss, 1966). Such a solution is temporary and constitutes a “suspension bridge” between the old structure and the new structure that will be created. However, the bricolage solutions to structural needs do not guarantee in the long term the necessary efficiency. Secondly, we identify the emergent social needs as a syncretic category that embraces both contingent needs and structural needs in their nascent phase (Garud & Karnoe, 2003). These needs are similar to Lévi-Strauss’s concept of “event” and are coherent with a social bricolage solution. Thirdly, building on Derrida’s deconstructionism, we identify two types of possible social bricolage interventions for the emergent social needs. On the one hand, in order to cope with contingent social needs, social bricoleurs may intervene according to a deconstructionist approach. In this case, because the contingent emergency deconstructs the environmental context, social bricoleurs have to deconstruct their repertoire of available resources in order to create a fitting dialogue with the context. Hence, the most important phases refer to the initial identification of the resources’ vacant functions in relation to the external contingencies; then, rediscover the latent potential of available resources by reinterpreting their functional meaning; after such a de-specializing activity, social bricoleurs systematically and temporarily reconstruct the hidden purposes of the existing resources (Lévi-Strauss, 1966; Di Domenico et al., 2010). In such a deconstructionist approach the social bricoleur also realizes a reconstructionist activity since they recombine the existing repertoire so as to innovatively use the available resources. However, the main activity is the deconstruction of the stock of resources, thus addressing the environmental deconstruction determined by the external contingency, which may cause the destruction of the status quo.

On the other hand, when the emergent need is structural, even though it is in its nascent phase, social bricoleurs have to implement a constructionist approach. In this case, the bricolage solution exploits both improvisation and adaptability, but the main activity refers to the creation of a temporary bridge toward a new structure. Social bricolage is a pro tempore stop-gap measure that does not exclude the necessity of a consecutive structural solution thus guaranteeing sustainability and efficiency in the long term. Finally, in relation to regional development, our study highlights two types of positive contributions of social bricolage. First, in the case of contingent social needs, an external contingency destroys the social structure and the regional developmental process. So, social bricoleurs do not explicitly trigger the developmental process, but they contrast the entropy of the system potentially resulting from the contingency. Second, in the case of structural social needs in the nascent phase, social bricoleurs activate a structural developmental process by constructing a pro tempore bridge between the old structure and the new one (Baker & Nelson, 2005).

In short, therefore, apart from the developed framework, the research contribution is related to providing an original interpretation of the bricolage in social entrepreneurship phenomenon thanks to deconstructionism. Due to the results of our empirical analysis, it has been possible to answer the question highlighted in the first section of our research. Based on the case study analysis of Misericordia of Florence, we can distinguish four possible entrepreneurial and institutional solutions to social needs. Specifically, it has been possible to assess the social bricolage solution as a significant opportunity within the social entrepreneurship field, particularly to address emergent social needs (Garud & Karnoe, 2003). We refer to the efficiency showed by the bricolage solution proposed by Misericordia to overcome the social needs deriving from the 1966 Florence’s flood and the almost ineffective solution to Genoa’s 2014 flood. Moreover, due to the results of our research, it has been possible to explore the proposed framework through the identification of several kinds of response strategies, which are coherent with the ones proposed in our framework.

In spite of the findings, however, the research has several limitations. In particular, firstly the research is limited regarding the selected methodology and the analysis of a single case study. In fact, our paper has evidently many limitations typically related to case study research (Eisenhardt, 1989; Yin, 2013). Secondly, as a consequence of the selected methodology, the results of our explorative research may only be considered preliminary and not fully generalizable. Specifically, the results are valid only for the selected case. Finally, our research can only be considered exploratory research and other research is required to validate our results again. Therefore, future research is needed in order to empirically test our results and further explore the assumption that bricolage may be a significant opportunity for social entrepreneurs in order to address emergent social needs.

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Zollo, L., Faldetta, G., Pellegrini, M., & Ciappei, C. (forthcoming). Reciprocity and gift-giving logic in NPOs. Journal of Managerial Psychology. Accepted for publication.

Abstrakt

Przedsiębiorczość społeczna jest jedną z najczęściej poruszanych kwestii w najnowszej literaturze zarządzania. Szczególnym zainteresowaniem badaczy stały się kwestie związane z aspektem socjologicznym i antropologicznym przedsiębiorczości społecznej. Prezentowany tekst koncentruje się na pojęciu „brikolażu” Claude Lévi-Strauss’s i na sposobie w jaki może to myślenie wpływać na zaspokajenie potrzeb społecznych. Opierając się na postmodernistycznej perspektywie filozoficznej, nazwaną przez Jacques’a Derrida „dekonstrukcją”, Autorzy próbują przeanalizować zjawisko brikolażu w kontekście przedsiębiorczości społecznej. Na podstawie wyników pochodzących z pogłębionych podłużnych studiów przypadków, Autorzy zaproponowali swoją koncepcję teoretyczną możliwych, przedsiębiorczych rozwiązań w odpowiedzi na potrzeby społeczne, poszukując roli brikolażu, która w konsekwencji została zinterpretowana jako odpowiednia szansa na zaspokojenie konkretnych potrzeb społecznych, które powinniśmy definiować, w znaczeniu takim, jakim się pojawiają.

Słowa kluczowe: przedsiębiorczość społeczna, brikolaż, organizacje non-profit, dekonstrukcjonizm, złożoność, zarządzanie sytuacyjne.

Biographical notes

Lamberto Zollo is a Post-Doc Researcher in Management at the University of Florence. His research interests are in strategic management, business ethics and entrepreneurship. His research has been published in several international journals such as Journal of Business Ethics, Management Decision and Journal of Management Development.

Riccardo Rialti is a Ph.D. Student in Management and Business Administration at the University of Florence. His research interests are in Management Information Systems, Big Data, Strategic Marketing and Entrepreneurship. His research has been published in several international journals such as Management Decision and World Review of Entrepreneurship, Management and Sustainable Development.

Cristiano Ciappei is Full Professor of Management at the University of Florence. His research interests are in Strategic Management, Business Ethics and Entrepreneurship. His research has been published in several international journals such as Journal of Business Ethics, Management Decision and Journal of Management Development.

Andrea Boccardi is a Post-Doc Researcher at the University of Florence. His research interests are in Social Entrepreneurship, Business Ethics and Non-Profit Organizations. His research has been published in several international journals such Journal of Management Development.


1 Lamberto Zollo, University of Florence (DISEI - Department of Economics and Management), Via delle Pandette 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

2 Riccardo Rialti, Zollo, University of Florence (DISEI - Department of Economics and Management), Via delle Pandette 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

3 Cristiano Ciappei, University of Florence, University of Florence (DISEI - Department of Economics and Management), Via delle Pandette 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

4 Andrea Boccardi, University of Florence, , University of Florence (DISEI - Department of Economics and Management), Via delle Pandette 32, 50127, Florence (Italy); e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Received 11 July 2017, Revised 14 September 2017, Accepted 20 September 2017